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Responsibilities

• Drive technical and product strategy by aligning engineering execution with the company's broader business goals and customer needs. You’ll help architect solutions that scale both technically and operationally.
• Lead end-to-end delivery, balancing speed with technical quality. You bring clarity to complexity and champion scalable design principles.
• Act as a key operational leader, implementing systems, tools, and processes that improve development velocity, quality, and collaboration across teams.
• Mentor and grow high-performing engineers, supporting their professional development and creating a culture of accountability, autonomy, and learning.
• Serve as a critical cross-functional partner, working with product, design, marketing, sales, and support to align roadmaps, unblock execution, and ensure customer-centric product outcomes.
• Support pre-sales conversations and customer onboarding, helping technical stakeholders understand product capabilities and ensuring feedback loops from the field inform our roadmap.
• Coordinate external integrations and platform partnerships, managing stakeholder expectations and ensuring secure, seamless implementation.
• Define and own engineering metrics and KPIs to drive continuous improvement in product quality, team performance, and operational efficiency.
• Collaborate with Legal and Security teams to uphold compliance, privacy, and regulatory standards across all systems.

Qualifications

• 8+ years of professional engineering experience, with 3+ years in an engineering management role or technical program management role.
• A track record of building and scaling complex software systems at high-growth SaaS companies or startups.
• Strong operational instincts, you’re process-oriented, data-driven, and focused on systems that enable high-leverage execution.
• Experience influencing product architecture and engineering strategy through a systems-thinking lens.
• Comfort navigating ambiguity and working autonomously in a fast-paced environment.
• Strong communication and leadership skills, you excel at guiding technical discussions and aligning diverse stakeholders.
• Prior experience in pre-sales engineering roles is highly valued.
• Project management experience, particularly in fast-paced or cross-functional environments, is a strong plus.
• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

The salary range for this role is $180,000 to $210,000. Our compensation packages also include a performance based bonus and equity. Compensation is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Benefits

• Flexible paid time off policy and 10 company-wide paid holidays
• Parental leave, 4 weeks for all full-time employees and up to 12 weeks for birthing parents
• Medical, dental, and vision benefits coverage for employees and their families
• 401K eligibility after one month of employment
• Free estate planning documents
• Budget for learning & development and home office setup
• Paid parking or transit for hybrid and in office employees

Vanilla Technologies Inc. (dba "Vanilla") provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Vanilla participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.