
Founded in 2003, LinkedIn connects the world's professionals to make them more productive and successful. With more than 1 billion members worldwide, including executives from every Fortune 500 company, LinkedIn is the world's largest professional network. The company has a diversified business model with revenue coming from Talent Solutions, Marketing Solutions, Sales Solutions and Premium Subscriptions products. Headquartered in Silicon Valley, LinkedIn has offices across the globe..

Founded in 2003, LinkedIn connects the world's professionals to make them more productive and successful. With more than 1 billion members worldwide, including executives from every Fortune 500 company, LinkedIn is the world's largest professional network. The company has a diversified business model with revenue coming from Talent Solutions, Marketing Solutions, Sales Solutions and Premium Subscriptions products. Headquartered in Silicon Valley, LinkedIn has offices across the globe..
Founded: 2003 (launched May 2003; company formed Dec 2002)
Headquarters: Sunnyvale, California
Members: Over 1 billion
Employee count: Approximately 26,000 (source snapshot)
Revenue streams: Talent Solutions, Marketing Solutions, Sales Solutions, Premium Subscriptions
Professional networking, recruiting, sales enablement, and professional learning.
2003
Software Development
$12.8M
Reported previously rumored $12.8M round
$53M
Investors included Sequoia, Greylock, Bessemer and Bain Capital Ventures; reported ~ $1B valuation
$22.7M
Follow-on infusion from strategic investors including SAP, Goldman Sachs, and McGraw‑Hill
“Sequoia Capital, Greylock Partners, Bessemer Venture Partners, Bain Capital Ventures and strategic investors (SAP, Goldman Sachs, McGraw‑Hill) participated in private rounds prior to IPO.”
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Company Description LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
Our Customer Success team aspires to be the trusted partner in accelerating value/ROI for our customers through product, insights, and collaboration. To make our members and customers successful, we must approach them with empathy, make their journey easy, and provide essential value in the moments that matter throughout their journey with LinkedIn. Our world-class LinkedIn Talent Solutions (LTS) Customer Success team is responsible for helping our customers optimize our products to achieve their talent objectives, and ultimately driving renewals and revenue growth for LinkedIn.
We are looking for a thought leader with industry expertise who will lead our LTS Global Clients Program Customer Success organization. The Global Clients Program represents the largest, most complex multinational customers at LinkedIn. This leader will be responsible for setting this team’s vision, strategy, and processes, acting as a catalyst to improve the quality of our services and overall customer experience to deliver value. Customer Success plays a critical role in ensuring our customers receive massive value from the products and services that LinkedIn provides. The ideal candidate brings a vision and passion for leading customer success while driving strong collaboration across our Customer Success Management, Sales, Insights, Marketing, Support, Operations, Data Science, and Product teams to deliver outstanding experiences and outcomes for all our customers. This role will report into the Vice President, LTS Customer Success.
Responsibilities:
Qualifications Basic Qualifications:
Preferred QualificationsL
Suggested Skills:
Additional Information Global Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.