
Impiricus is an AI-powered healthcare engagement platform that connects healthcare professionals (HCPs) with critical pharmaceutical resources through real-time, value-based communication channels…

Impiricus is an AI-powered healthcare engagement platform that connects healthcare professionals (HCPs) with critical pharmaceutical resources through real-time, value-based communication channels…
Department: Client Services
Reports To: Group Account Director, Client Services
Job type: Full Time, Exempt
Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.
With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.
Job Summary We are seeking a Senior Director of Client Services who will be responsible for oversight of multiple campaigns across different pharma companies and therapeutic areas to drive overall success and implementation. You will lead a team of 2-4 Client Success Managers, functioning as the client's strategic partner. You will work with the pharma client, agencies, and all internal/external stakeholders involved to understand brand goals and strategic imperatives, aligning them with campaign content and strategy, ultimately driving account growth and retention. You will work with your Group Account Director to highlight any measurable business impacts and take direct ownership of your pod's account health.
Responsibilities Strategic Client Leadership & Revenue Ownership:
Client Partnership
Cross-function And Team Leadership
Experience
The base salary range for this role is $130,000-$150,000
Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.
Benefits Impiricus focuses on taking care of our teammates' professional and personal growth and well-being.
Healthcare : Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
HSA, FSA & DCFSA : Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
Coverage & Protection : 100% paid short- and long-term disability, plus life and AD&D insurance
Flexible Time Off : Take the time you need with a flexible vacation policy — recharge your batteries your way
Parental Leave : 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months)
Your Work, Your Way : If you're close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
Home Office Setup : We'll ship you the gear you need to create a comfortable workspace at home.
401(k) : Save for your future with tax advantages (and company match!)
Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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