About Us:

Apty is a rapidly scaling SaaS company helping global enterprises accelerate software adoption and digital transformation. With teams across India and the USA, we are building an AI-first Digital Adoption Platform that simplifies user experience, improves productivity, and reduces support overhead. We're on a mission to build a high-performance and people-centric culture that celebrates innovation, diversity, and growth.

Trusted by millions of users worldwide, including Fortune 1000 Companies, Apty empowers employees to excel in their roles by promoting engagement and enhancing data hygiene.

Role Overview:

We are looking for a highly talented and hands-on Senior/Lead DevOps Engineer who can own and manage our complete DevOps ecosystem end-to-end. Our core product is a Digital Adoption Platform (DAP) delivered through browser extensions that overlay and guide end users on top of any enterprise application. With a rapidly growing base of 2 million+ active users, our systems must scale reliably, efficiently, and securely.

This role requires someone who can architect, build, optimize, and maintain complex cloud infrastructures, scale real-time data pipelines, and replicate our multi-tenant SaaS setup for on-prem enterprise deployments.

If you are a DevOps expert with strong AWS skills, CI/CD automation experience, and the ability to independently design and deliver full-stack infrastructure, we want to talk to you.

Key Responsibilities:

Cloud Infrastructure & Architecture (AWS)

• Architect, implement, and maintain scalable cloud infrastructure using AWS services such as:
• VPC, Route53, CloudFront, S3, EKS, EC2, ELB/ALB, Lambda, RDS, Elasticache, API Gateway, Kinesis Streams, ClickHouse
• Design and maintain a multi-tenant SaaS architecture supporting millions of active users.
• Optimize and scale high-throughput pipelines for user event tracking and analytics processing.

DevOps & Automation

• Own and enhance our complete CI/CD ecosystem using GitHub Actions.
• Build automated deployment pipelines for browser extensions, microservices, backend services, and UI applications.
• Implement Infrastructure-as-Code using Terraform or CloudFormation.
• Building Docker images

Monitoring, Security & Reliability

• Set up end-to-end observability: metrics, logs, traces, and alerting.
• Ensure security best practices across infrastructure, networking, and deployments.
• Maintain high availability, auto-scaling, disaster recovery, and backup strategies.
• Lead security hardening efforts, including CVE remediation, container security, and dependency governance.

On-Prem Deployments

• Design and deliver on-premise deployments replicating our cloud SaaS architecture.
• Work closely with enterprise customers to customize on-prem setups as needed.
• Build automated scripts/tools for installation, upgrade, and maintenance.

Collaboration & Leadership

• Work with Engineering, QA, and Product teams to ensure smooth and reliable releases.
• Mentor junior DevOps engineers and guide the engineering team on cloud and deployment best practices.
• Participate in architecture discussions and influence key technical decisions.

Education Qualifications:

• Strictly Bachelor's / Master’s degree in computer science, Engineering, or a related field.

Core Expertise:

• 5+ years of DevOps experience, with at least 3+ years in a senior or lead role.
• Strong expertise in AWS cloud architecture (mandatory).

Hands-on experience with:

• VPC
• Kubernetes (EKS)
• EC2, RDS, Elasticache
• S3, CloudFront, Route53
• API Gateway, Lambda, Kinesis Streams
• ClickHouse (or similar columnar DBs)
• Docker
• Helm Chart
• Strong CI/CD experience using GitHub Actions.

Infrastructure-as-Code

• Proficiency with Terraform.

Programming / Scripting

• Strong scripting experience in Python, Shell, and NodeJS.
• Development experience is a strong advantage.

Scalability & Performance

• Experience with scaling distributed systems for millions of users.
• Deep understanding of caching, load balancing, and high-throughput event pipelines.

On-Prem Setup Experience

• Proven experience building SaaS-to-on-prem replicas.
• Ability to automate containerized and non-containerized deployments.

Other Requirements

• Strong problem-solving and debugging skills.
• Ownership mindset — capable of independently driving end-to-end solutions.
• Excellent communication and ability to collaborate with cross-functional teams.

Nice-to-Have Skills

• Experience with Digital Adoption Platforms (DAPs) or browser-based products.
• Knowledge of Grafana, Prometheus, Datadog or similar monitoring tools.
• Exposure to SOC2, ISO compliance environments.

Benefits:

• An opportunity to work with a fast-growing SaaS company impacting millions of users globally.
• A collaborative and inclusive work environment.
• Opportunities for professional growth and skill development.
• Competitive salary and benefits package.