Job Title: Senior DevOps Engineer (AWS Connect + DevOps Automation)

Location: Chennai | Working Hours: 6PM – 3AM

Experience: 5+ years | Immediate Joiners Only

Job Summary

We are seeking a highly skilled Senior DevOps Engineer with strong expertise in AWS

Connect and DevOps automation . The ideal candidate will be responsible for designing,

implementing, and managing scalable cloud infrastructure while driving automation,

CI/CD excellence, and operational efficiency across platforms.

Key Responsibilities

• Design, implement, and manage AWS-based infrastructure with a focus on

scalability, security, and reliability

• Develop and maintain CI/CD pipelines for seamless application deployment and

release management

• Automate infrastructure provisioning using Infrastructure as Code (IaC) tools

such as Terraform or CloudFormation

• Manage and optimize AWS Connect environments, including integrations,

workflows, and configurations

• Monitor system performance, troubleshoot issues, and ensure high availability of

applications

• Implement logging, monitoring, and alerting solutions using tools like

CloudWatch, ELK, or similar

• Collaborate with development and QA teams to streamline build, release, and

deployment processes

• Ensure compliance with security best practices and organizational standards

• Continuously evaluate and improve DevOps processes, tools, and frameworks

Required Skills & Experience

• 5+ years of experience in DevOps or cloud engineering roles

• Strong hands-on experience with AWS services, especially AWS Connect

• Proficiency in DevOps automation tools such as Jenkins, GitHub Actions, or

GitLab CI/CD

• Experience with Infrastructure as Code tools (Terraform preferred,

CloudFormation acceptable)

Strong scripting skills in Python, Bash, or similar

• Experience with containerization technologies like Docker and orchestration

tools such as Kubernetes (preferred)

• Good understanding of networking, security, and cloud architecture principles

• Experience in monitoring and logging tools (CloudWatch, Prometheus, Grafana,

etc.)

Nice to Have

• AWS certifications (Solutions Architect, DevOps Engineer, or equivalent)

• Experience in contact center solutions and integrations with AWS Connect

• Exposure to microservices architecture and API integrations

• Familiarity with Agile/Scrum methodologies

Soft Skills

• Strong problem-solving and analytical skills

• Effective communication and stakeholder management

• Ability to work independently in a fast-paced environment

• Proactive mindset with a focus on continuous improvemen