Temporal develops and distributes the world's leading open source durable execution system. We make code fault tolerant, durable and simple.
Innovative companies like Datadog, Glovo, Indeed, Netflix, Qualtrics, Remitly, Snap and Yum! Brands build their services and applications with Temporal to make them reliable to run, productive to enhance and easy to troubleshoot and repair.
More than a decade in the making, Temporal is powered by veterans behind some of the industry's most loved systems technologies, programming frameworks and open source communities as well as investors like Amplify Partners, Sequoia Capital and Index Ventures.
Temporal develops and distributes the world's leading open source durable execution system. We make code fault tolerant, durable and simple.
Innovative companies like Datadog, Glovo, Indeed, Netflix, Qualtrics, Remitly, Snap and Yum! Brands build their services and applications with Temporal to make them reliable to run, productive to enhance and easy to troubleshoot and repair.
More than a decade in the making, Temporal is powered by veterans behind some of the industry's most loved systems technologies, programming frameworks and open source communities as well as investors like Amplify Partners, Sequoia Capital and Index Ventures.
Teeming tracks opportunities at over 24,000 AI startups, then works with you to find (and land) the one you'll love.
AI Researcher
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Full-time • Manchester, GB
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Part-time • Haifa
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Internship • San Francisco, US
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Part-time • Hamburg, DE
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Full-time • Amsterdam, NL
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Internship • Hamburg, DE
The Senior Developer Success Engineer will be the frontline technical expert for our developer community
You will help users deploy and scale Temporal in cloud-native environments
You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions
Be a keen learner:
At Temporal, you’ll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You’ll gain deep expertise in distributed systems orchestration, networking, and observability while learning from complex, real-world customer use cases
Our stack includes Go, Python, Typescript, Java, and .Net providing continuous opportunities to hone your programming skills in distributed systems design, testing and troubleshooting, automation, resilience engineering, and performance tuning
Be a passionate problem solver:
If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you’ll thrive in this role
You’ll work directly with developers to troubleshoot complex issues, help them optimize performance and reliability, contribute to improving user experience, and help them be successful with using Temporal
You'll develop and troubleshoot implementation patterns (use cases, SDK options, code reviews), observability solutions (Grafana, Prometheus), networking issues (load balancing, DNS, ingress/egress), and infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale
Once ramped up, we expect you to independently drive technical solutions, whether debugging complex production issues or designing best practices. Don't worry—we have seasoned engineers and mentors to support you along the way!
Be a great communicator:
As a Senior Developer Success Engineer you will engage directly with developers, engineering teams, and product teams to understand distributed systems challenges and provide solutions that enhance scalability, performance, and reliability
Your insights will influence platform improvements, from enhancing observability tooling to developing self-service solutions that simplify troubleshooting (e.g., building diagnostic tools similar to Twilio’s Network Test)
You’ll serve as a bridge between developers and Temporal engineering, ensuring that reliability, performance, and developer experience remain top priorities as Temporal scales
Remote-First Workforce: We embrace a remote-first culture with flexible schedules, allowing you to balance work and life on your terms. Work from your home office or one of 150+ WeWork locations worldwide. If there’s no WeWork near you, we cover alternative co-working spaces. Plus, our Travel to Coworking stipend supports your commute with coverage for public transport, ride-sharing, or parking expenses.
Flexible Time Off: Employee wellness is key to our success. We encourage you to take the time you need to maintain balance and stay refreshed — whether it's for recovery, vacation, or personal time. In addition to unlimited flexible time off, we offer 12 paid holidays and 2 floating holidays (US).
Medical, Dental & Vision: We provide comprehensive healthcare benefits from day one, covering 100% of premiums for you and your family. You can choose between a High Deductible Health Plan (HDHP) or a Preferred Provider Organization (PPO) plan, with dental (including orthodontics) and full vision coverage. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) are available, with employer contributions to HSA plans.
401(k) Retirement Plan: Planning for your future is important, and our 401(k) plan helps you build a secure financial foundation. With a range of investment options and the flexibility to contribute pre-tax or after-tax income, we make saving simple.
Disability & Life Insurance Coverage: Our disability and life insurance ensure financial security for you and your loved ones during life’s uncertainties, from illness to injury or unexpected loss. Coverage begins on day one, with 100% of premiums covered for peace of mind.
Paid Parental Leave: We support your family at every stage. Birth parents receive up to 20 weeks of fully paid leave, and non-birth parents up to 12 weeks. We also offer comprehensive support throughout your fertility planning journey.
Remote Office Perks: While we provide you with the basics, enjoy a home office stipend to build up your workspace ($1,000/year), an internet stipend to ensure connectivity ($74/month), and reimbursements for work-from-home meals ($300/month).
Health & Wellness Perks: Take advantage of a lifestyle spending account ($1,200/year), free access to the Calm app, and Employee Assistance Programs (EAPs) offering personalized support, therapy, and other resources.
Learning & Development Perks: Invest in your growth with a learning and development stipend ($1,500/year) for courses and certifications, and a professional membership stipend ($500/year) to deepen your industry involvement.