What the job involves

• You'll be responsible for monitoring the product functionality, setting up dashboards and providing analysis whilst working cross functionally across Finance, Operations, Product and Engineering to ensure our customers are getting the best experience possible
• Analyse and query data using SQL
• Provide data extracts, analysis and dashboard reporting to all areas of the business, helping to determine opportunities and support solutions
• Own areas of MI and processes, ensuring they remain relevant and up to date as the business evolves
• Develop, optimise and action daily operational process controls
• Investigate, help diagnose and resolve issues
• Automate recurring MI and optimise processes using SQL and Python
• Support the Lead Analyst in maintaining excellent coding and visualisation standards throughout the team
• ⏰ Working Hours ⏰
• Monday to Thursday: 9:00 AM – 6:00 PM
• Friday: 8:00 AM – 4:00 PM (Start your weekend early!)
• Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend!

The application process

• Video screen with someone from our Talent team
• Technical interview with the hiring manager
• Take home task
• Final interview with our Head of Operations & Operations Lead
• At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough

Benefits

• Discretionary share option bonus
• Workplace pension scheme
• Private medical insurance (medical history disregarded)
• Employee Assistance Programme
• Cycle to work scheme
• Season ticket loan
• Free ChipX subscription for UK-based employees
• We are an equal-opportunity employer and value diversity
• Flexible working arrangements
• Unlimited holiday (policy not to count) ✈️
• Annual £1500 Personal Learning Allowance
• £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing
• Company laptop