
Powering the next generation of AI applications with advanced and high-performant vector similarity search technology. Qdrant is an open-source vector search engine. It deploys as an API service providing a search for the nearest high-dimensional vectors. With Qdrant, embeddings or neural network encoders can be turned into full-fledged applications for matching, searching, recommending, and much more. Make the most of your Unstructured Data!

Powering the next generation of AI applications with advanced and high-performant vector similarity search technology. Qdrant is an open-source vector search engine. It deploys as an API service providing a search for the nearest high-dimensional vectors. With Qdrant, embeddings or neural network encoders can be turned into full-fledged applications for matching, searching, recommending, and much more. Make the most of your Unstructured Data!
What they do: Open-source vector database and search engine for low-latency similarity search
Founded: 2021
HQ: Berlin, Germany
Latest known funding: Series A $28M (Jan 2024)
Tech highlight: Implemented in Rust; offers self-hosted and managed cloud/on-prem editions
| Company |
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Low-latency similarity search over unstructured data (vector search for AI applications).
2021
Software Development
€2,000,000
Pre-seed raised prior to seed (amount reported as approximately €2M).
7,500,000
Seed round participation included 42cap, IBB Ventures and angel backers.
28,000,000
Series A included participation from existing investors Unusual Ventures and 42cap.
“Led by Spark Capital in Series A with participation from Unusual Ventures and 42CAP”
Location : India (Applications from outside India will be automatically discarded)
Type : Full-Time – Remote
Qdrant is an Open-Source Vector Database: https://github.com/qdrant/qdrant
We help businesses harness modern AI technologies by providing state-of-the-art neural search capabilities at scale. Our flagship product is the open-source Qdrant vector database, and we also offer a managed cloud solution for enterprise use.
We’re looking for a hands-on Customer Support Engineer who is eager to work closely with customers and solve complex technical issues. This is a high-impact opportunity for someone who leads by example and is excited to help shape the future of a growing support function in a fast-paced AI infrastructure startup.
Tasks
Requirements
Must Have:
Nice to Have:
Experience troubleshooting complex issues with customer production deployments.
Experience with observability tools and automating support workflows.
Understanding of DevOps tools and practices.
Benefits
A remote-first, international team working on cutting-edge AI infrastructure.
A competitive salary with additional perks.
Flexible working hours and async-friendly culture.
Regular team offsites and virtual events.
Hardware budget – choose your own setup.
Recruiting Agencies and Headhunters, please only via 𝙝𝙞𝙧𝙚𝙗𝙪𝙛𝙛𝙚𝙧.𝙘𝙤𝙢?ref=qdrant
Provide direct technical support to our customers, addressing issues related to our vector database and SaaS platform.
Investigate and troubleshoot complex issues involving infrastructure, cloud, and database layers.
Collaborate with engineering and platform teams to resolve customer problems and influence product improvements.
Build and improve internal tooling for support workflows and observability.
Participate in the on-call rotation to ensure timely response to critical issues.
Create and maintain clear, useful internal and customer-facing documentation.
Lead by example through excellent technical work, initiative, and collaboration with stakeholders.
Strong experience in a customer-facing support or infrastructure role .
Proficiency in Python or similar language
Good understanding of Kubernetes and managing workloads.
Experience with cloud environments (AWS, GCP, or Azure).
Excellent communication and collaboration skills across technical and non-technical audiences.
Familiarity with vector databases or similar search technologies.
A proactive, problem-solving mindset and willingness to take ownership.
Based in the EMEA region (mandatory).