CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.

As Weights & Biases and CoreWeave unite to deliver the most powerful AI development platform, the Senior Customer Reliability Engineer plays a critical role in ensuring our highest-value customers achieve exceptional stability, performance, and long-term success.

In this role, you will act as the technical owner and trusted engineering partner for a select group of strategic customers. You’ll gain deep insight into their architectures, workloads, and scaling needs, helping them proactively optimize their use of our platform and quickly resolve the most complex issues impacting their success. Your work ensures that our customers can move fast with confidence, while enabling product and engineering teams to focus on building and innovating.

What You’ll Do

• Serve as the primary technical partner for a portfolio of top-tier enterprise customers, owning reliability, performance, and operational success for their critical workloads.

Who You Are

• 5+ years of experience in technical support, customer engineering, production engineering, reliability engineering, or a similar role supporting enterprise or strategic accounts.

Preferred

• Experience with Docker, Kubernetes, and cloud platforms (AWS, GCP, Azure).
• Familiarity with GPU compute environments and distributed model training pipelines.
• Previous experience in SRE, incident management, or cloud platform reliability roles.
• Experience owning reliability for a specific major customer or “tenant” (e.g., dedicated instances, VPC deployments, or on-prem/isolated environments).
• Experience participating in or running on-call rotations and incident management processes.

The base salary range for this role is $98,000 to $130,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

Our Workplace While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration.

California Consumer Privacy Act - California applicants only

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C.

• 1157, or (iv) asylee under 8 U.S.C.
• 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.