Giga

Giga builds and deploys AI support agents for the largest B2C companies in the world. Enterprises like DoorDash trust Giga with their most complex support and operations problems, dramatically improving their resolution rate while also accelerating their operations roadmap from years to months. Our mission is to reprogram each of the world’s largest companies using AI, reaching every person on Earth.

giga.ai

Giga

giga.ai

HQUS

Team Size81

Open Jobs54

Total Funding-

Latest FundraiseUnknown

TL;DR

What they do: Builds production-ready conversational AI agents for customer support and contact centers (voice and multimodal) for large B2C enterprises

Target customers: Large B2C enterprises (customer cited: DoorDash)

Product highlights: Agent Canvas (builder), Voice Experience, Browser Agent, Smart Insights (analytics)

Employee count (approx): 79

Company Overview

Problem Domain

Customer support and contact-center automation for large B2C enterprises

Industry

Enterprise AI / Customer Support Automation

Funding Track Record

Funding

Founders

What we do

TL;DR

Company Overview

Funding Track Record

Founders

What we do

Giga

giga.ai

Giga

giga.ai

HQUS

Team Size81

Open Jobs54

Total Funding-

Latest FundraiseUnknown

TL;DR

What they do: Builds production-ready conversational AI agents for customer support and contact centers (voice and multimodal) for large B2C enterprises

Target customers: Large B2C enterprises (customer cited: DoorDash)

Product highlights: Agent Canvas (builder), Voice Experience, Browser Agent, Smart Insights (analytics)

Employee count (approx): 79

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Company Overview

Problem Domain

Customer support and contact-center automation for large B2C enterprises

Industry

Enterprise AI / Customer Support Automation

Funding Track Record

Funding

Founders

What we do

Related Companies

Company	HQ	Industry	Total Funding
Siro	🇺🇸US	Data and AnalyticsInformation TechnologySales and MarketingSoftware	$69M
Hebbia	🇺🇸US	Data and AnalyticsDeepTechInformation TechnologySoftware	$160M
Firsthand	🇺🇸US	Data and AnalyticsDeepTechInformation TechnologySales and MarketingSoftware	$26M
Taktile	🇺🇸US	FinanceInformation TechnologySoftware	$79M
Resolve AI	🇺🇸San Francisco, US	Data and AnalyticsDeepTechInformation TechnologySoftware	$35M

Join the Team

Senior Backend Engineer

On-SiteSan Francisco, CA, US

On-Site • San Francisco, CA, US

Location: San Francisco (100% In-Office)

Experience: 5+ years

Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email.

Engineers at Giga work on problems like:

building agents with almost no hallucination rates

Teeming tracks opportunities at over 24,000 AI startups, then works with you to find (and land) the one you'll love.

DevOps Engineer

Part-timeAustin, US

Part-time • Austin, US

AI Researcher

Full-timeUtrecht, NL

Full-time • Utrecht, NL

AI Researcher

InternshipNew York, US

Internship • New York, US

Software Engineer

Full-timeNovi Sad, RS

Full-time • Novi Sad, RS

AI Researcher

InternshipJerusalem

Internship • Jerusalem

Mobile Developer

Full-timeNew York, US

Full-time • New York, US

Exceptional Engineer
Backend: Strong experience in Python (Django experience is a plus)
Cloud: Proficient with AWS or Google Cloud
Scalability: Familiarity with Kubernetes and Docker is a plus
Entrepreneurial: Preference for candidates with experience at successful startups. Former founders are especially valued
Seasoned: 5+ years of hands-on engineering experience with roles in leadership
Committed: Willing to be present in-office for all work days. No remote.