CONTACTVERSE.AI provides AI-powered tools to improve how brands interact with customers across channels. It uses NVIDIA AI infrastructure to build a self-optimizing contact center that listens, learns, and responds with empathy and precision. The platform is a B2B contact center solution designed to scale across healthcare, banking, telecom, and public sector, integrating AI to augment human agents. As an NVIDIA Inception partner, it leverages advanced machine intelligence to drive efficiency and consistency in customer engagements. The result is a scalable, analytics-driven system that enhances customer experience while reducing operational costs.
Agentic AIAI Enabled Contact Center platformArtificial IntelligenceBotsCCaaSContact Center AI AgentsContactverse.ai#FutureOfAIGalactic AIGenerative AI#NVIDIAPoweredUniversal AIcontactverse.ai
CONTACTVERSE.AI
CONTACTVERSE.AI provides AI-powered tools to improve how brands interact with customers across channels. It uses NVIDIA AI infrastructure to build a self-optimizing contact center that listens, learns, and responds with empathy and precision. The platform is a B2B contact center solution designed to scale across healthcare, banking, telecom, and public sector, integrating AI to augment human agents. As an NVIDIA Inception partner, it leverages advanced machine intelligence to drive efficiency and consistency in customer engagements. The result is a scalable, analytics-driven system that enhances customer experience while reducing operational costs.
Agentic AIAI Enabled Contact Center platformArtificial IntelligenceBotsCCaaSContact Center AI AgentsContactverse.ai#FutureOfAIGalactic AIGenerative AI#NVIDIAPoweredUniversal AIcontactverse.ai
HQEdinburgh, GB
Team Size3
Open Jobs1
Total Funding-
Latest FundraiseUnknown
Join the Team
Senior Backend Developer — AI Application Development & Integrations
RemoteIN
Remote • IN
Job Title: Senior Backend Developer — AI Application Development & Integrations
About the Role:
Location: Remote / Hybrid
We are looking for a highly skilled
Senior Backend Developer
to design, build, and optimize backend systems powering next-generation AI-driven platforms, GPU workloads, and cloud-native integrations. The ideal candidate combines modern backend engineering, AI/LLM integration, distributed systems, and DevOps automation—with a strong understanding of AWS and NVIDIA GPU environments.
Responsibilities:
· Backend Architecture & Microservices Development
Teeming tracks opportunities at over 24,000 AI startups, then works with you to find (and land) the one you'll love.
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· Design, build, and maintain robust backend microservices using Python / Node.js / Go/ FastAPI.
· Architect scalable, high-performance backend systems for AI, LLM, and data-intensive workloads.
· Build and integrate REST, GraphQL, and gRPC APIs.
· Implement event-driven systems using Kafka, RabbitMQ, or Pub/Sub.
· Optimize performance, scalability, latency, and fault tolerance in distributed services.
· Integrate OpenAI, Claude Anthropic, HuggingFace, and custom LLM APIs into production systems.
· Collaborate with ML engineers to deploy and maintain AI/ML models (
FastAPI
, TensorFlow Serving, LangChain).
· Ensure best practices for security, authentication, observability, and compliance (OAuth2, JWT).
Cloud, DevOps, CI/CD & Automation
• Implement and optimize CI/CD pipelines using GitHub Actions, GitLab CI, Jenkins, or CodePipeline.
• Automate deployments, scaling, and monitoring across EKS, ECS, Lambda, and serverless frameworks.
• Use Terraform, CloudFormation, Ansible for Infrastructure-as-Code (IaC).
• Manage containerized environments using Docker, Kubernetes (EKS preferred).
• Configure cloud networking, IAM roles, and secure VPC-based architectures.
• Understanding of Docker, Kubernetes, and IaC tools (Terraform, AWS CDK).
• Strong grasp of API design, distributed systems, caching, and scalability patterns.
• Experience with CI/CD, automation, and production-grade monitoring/logging tools.
• Familiarity with NVIDIA GPU environments, CUDA/cuDNN, GPU deployments, or GPU-aware applications.
Preferred (Nice-to-Have)
• AWS or NVIDIA Certifications (CUDA, Deep Learning, GPU Computing).
• Experience with hybrid/multi-cloud systems.
• Experience in regulated industries (BFSI, Healthcare, Telecom) with SOC2, HIPAA, GDPR compliance.
• Experience with HPC, AI agent platforms, inference optimization, or vector DBs.
What We Offer
• Work on cutting-edge AI, LLM, GPU, and cloud-native platforms with global impact.
• Competitive compensation with performance bonuses.
• Flexible hybrid/remote work culture.
• Training budget for NVIDIA, AWS certifications, conferences, and workshops.
• Fast-paced, innovative team solving next-generation cloud + AI challenges.
About ContactVerse.ai
ContactVerse.ai is an AI-native platform company pioneering the future of intelligent customer experience systems. Our products and frameworks combine conversational AI, large language models, and cloud-native infrastructure to enable enterprises to build, deploy, and scale next-generation contact center solutions. With a mission to connect human empathy and machine intelligence, ContactVerse.ai empowers businesses worldwide to deliver seamless, adaptive, and context-aware customer interactions.
