
TrustLab provides cutting-edge software and metrics to the world's largest social media platforms, online marketplaces and apps to enable them to protect their users against misinformation, hate speech, identity fraud, and other harmful content. Our customers are large enterprises with complex Trust & Safety needs and small companies building out their internal policies and teams. With a founding team with over 40 years of collective Trust & Safety experience at companies like Google, YouTube, Reddit and TikTok, Trust Lab is the trusted third-party solution for detecting and mitigating critical safety threats on the internet. --------------------------------------------------------------------------------- **Read more about our vision for the internet here: https://www.trustlab.com/post/the-big-problem-that-big-tech-cannot-solve **Join us if you or someone you know is interested in developing the next game-changing Trust & Safety technology: https://www.trustlab.com/careers **Reach out if you or your company is experiencing challenges with Trust & Safety: https://www.trustlab.com/contact

TrustLab provides cutting-edge software and metrics to the world's largest social media platforms, online marketplaces and apps to enable them to protect their users against misinformation, hate speech, identity fraud, and other harmful content. Our customers are large enterprises with complex Trust & Safety needs and small companies building out their internal policies and teams. With a founding team with over 40 years of collective Trust & Safety experience at companies like Google, YouTube, Reddit and TikTok, Trust Lab is the trusted third-party solution for detecting and mitigating critical safety threats on the internet. --------------------------------------------------------------------------------- **Read more about our vision for the internet here: https://www.trustlab.com/post/the-big-problem-that-big-tech-cannot-solve **Join us if you or someone you know is interested in developing the next game-changing Trust & Safety technology: https://www.trustlab.com/careers **Reach out if you or your company is experiencing challenges with Trust & Safety: https://www.trustlab.com/contact
Headquarters / founding: Palo Alto; founded 2019
Core product focus: Trust & safety software for platforms and enterprises (ModAI, SuperviseAI, DetectAI)
Founders / leadership: Tom Siegel (Co‑Founder & CEO), Shankar Ponnekanti (Co‑Founder & CTO), Benji Loney (Co‑Founder & CPO)
Recent financing: Series A announced June 15, 2023; led by Foundation Capital and U.S. Venture Partners
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Trust & safety, content moderation, AI/LLM monitoring, content-integrity and misuse detection
2019
Software Development
“Series A led by established venture firms (Foundation Capital, U.S. Venture Partners)”
Who we are: TrustLab deploys custom LLMs as part of its AI solution for Enterprise customers. We’re a fast-moving, venture-backed startup founded by senior leaders from Google, YouTube, TikTok, and Reddit, creating solutions for online safety, reputation and risk management. Our approach for human-in-the-loop AI solutions for content understanding is industry leading as a technology and business solution. We are looking for experienced and creative engineers to help us push the boundaries with emerging LLM technology applications, and leadership to deploy and scale our technology for customer use cases at scale.
What you’ll do: At TrustLab, your work won’t live in theory - it will power live systems used at large scale. You’ll develop, tune, and optimize LLM-driven solutions that interpret and reason about complex digital content, while experimenting rapidly from design to deployment and seeing immediate feedback from real-world use cases. Partnering closely with other engineers, researchers, and product leaders, you’ll pioneer new approaches to model training and evaluation, taking ownership from early R&D through to production launches, and ensuring your work directly shapes how millions of people experience AI-powered content.
Key Responsibilities:
What we’re looking for:
Why Join Us?
Pay range is specific to the U.S. – Bay Area; compensation may differ by region.
The pay range for this role is:
150,000.00 - 250,000.00 USD per year (Palo Alto)