• Partner with Sales during defined stages of the enterprise sales cycle to validate value in real customer workflows.
• Lead deep discovery with customer stakeholders to understand current processes, systems, constraints, and success criteria.
• Guide customers through complex architectural and operational tradeoffs.

Solution Design

• Design end-to-end solution architectures that define how Carv integrates into the customer’s operating model.

• Clearly articulate what value will be demonstrated during deployment and what is required to scale beyond initial validation.

• Make scope and tradeoffs explicit, including:

• Existing vs. planned product capabilities

• Configuration vs. extension

• Non-committable or out-of-scope requirements

Execution & Delivery Ownership

• Own deployment from kickoff through validated outcomes.
• Define success metrics jointly with customers and track progress against them.
• Identify technical, operational, and organizational risks early and communicate them clearly.
• Ensure continuity between what is validated pre-close and what is delivered post-close.

Internal Enablement & Platform Feedback

• Produce clear, structured artifacts for Product and Engineering, including:

• Problem definitions and user journeys

• Functional and non-functional requirements

• Integration, data flow, and system constraints

• Acceptance criteria and rollout considerations

• Contribute to internal playbooks, templates, and repeatable deployment patterns.

• Feed structured customer insights back into Product to inform roadmap and platform evolution.

Who You Are

• You are a senior, customer-facing operator who enjoys working at the intersection of enterprise customers, platform architecture, and internal execution.

• You likely have experience as a:

• Forward Deployed Engineer

• Solutions Architect or Enterprise Architect

• Technical Product Manager or Platform Product Lead

• Field Engineering or Strategic Implementation lead

• Systems, Platform, or Integration specialist in enterprise SaaS

• You are comfortable:

• Leading technical and operational discovery with enterprise customers

• Designing end-to-end system architectures across multiple tools and platforms

• Reasoning about APIs, integrations, data models, and system constraints without writing production code

• Translating ambiguous customer needs into clear, structured requirements for engineering teams

• Owning solution quality and deployment outcomes end-to-end

• Making and communicating tradeoffs clearly, including saying “not yet” or “not supported”

• You thrive in environments where:

• The product is evolving and not everything is fully defined

• You are expected to create structure, not just follow it

• Customer impact and internal leverage matter more than surface-level polish

• Success is measured by real operational outcomes, not slide decks

What’s in it for you? We offer the excitement of building out Carv within the EU & USA. With a management team boasting a combined experience of 20+ years in the recruitment tech/SaaS space, you’re not starting from the ground up but are stepping onto a launching pad.

A glimpse of what else is in store:

• Unlimited paid time off;
• Competitive salary;
• Company stock options;
• MacBook Pro;
• Personal development budget;
• Flexibility and hybrid work set-up.
• 5+ years of experience in recruiting, staffing, HR tech, or adjacent operational domains.
• 3+ years of experience in delivery, implementation, solutions architecture, or forward-deployed roles.
• Proven experience working directly with enterprise customers on complex, multi-system solutions.
• Strong ability to translate ambiguity into structured thinking and executable requirements.
• Technical fluency across system architecture, integrations, and data flows.
• Comfort owning outcomes across customer, product, and engineering boundaries.
• Willingness to travel to customer sites as needed.

Preferred

• Experience working with AI-driven products, data platforms, or workflow automation systems.
• Background in enterprise SaaS, platform products, or systems-of-record.