About the Role

Job Title: Scaled Solution Engineer (German speaker)
Location: Munich, DE
Employment Type: Full-time
Department: Sales

In this role, you will have a unique opportunity to accelerate sales cycles and serve as a Miro product expert. You will be a key partner to Sales, Customer Success, and Partnerships teams in shaping how our customers use the product and how our product evolves with the customers’ needs.

What you’ll do

• Partner with Account Executives to understand customer challenges, requirements, and business objectives for the Commercial business segment (400 - 2000 employees)
• Present demos and create reusable assets (videos, talk tracks, best practices) to ensure efficiency and continuously improve customer experience
• Lead Proof Of Concepts to help customers validate technical requirements
• Answer customer questions about technical topics (integrations, single-sign-on/SSO, data governance, and platform)
• Communicate customer needs and product feedback to Miro’s product management, engineering, marketing, and sales teams

What you’ll need

• 5+ years experience in a technical or customer-facing role, with 2+ years in pre-sales solutions engineering or solutions consulting
• Technical degree or applicable certifications (software development, pre-sales academy, agile, AD/SSO)
• Excellent written and verbal communication skills in English and German
• Additional EMEA languages are an advantage
• Ability to simplify technical concepts for non-technical audiences
• Strong critical thinking and problem-solving skills
• Desire to continuously improve and seek feedback
• Ability to prioritize, learn fast, and adapt to a constantly evolving product
• Understanding of value selling
• Nice to have: knowledge or experience with Miro or other SaaS enterprise collaboration or content management tools, familiarity with REST APIs/Web SDK

What's in it for you

• Competitive equity package
• Corporate pension plan
• Lunch, snacks, and drinks provided in the office
• Wellbeing benefit and WFH equipment allowance
• Annual learning and development allowance to grow your skills and career
• Travel allowance for your commute
• Opportunity to work for a globally diverse team