About Us At Rhythm, our values form the foundation of our business. We are passionate about customer success, innovation, and our employees. They guide our actions, decisions, and interactions, ensuring that we consistently make a positive impact on the world around us.

Job Description Salesforce AI Engineer U.S Remote, hybrid or onsite Permanent position Role & Responsibilities

• Salesforce AI Model Building:

• Design, configure, and optimize Salesforce Einstein models (Predictive models, Generative models).

• Fine-tune Salesforce native AI models based on CRM data, including Sales, Service, and Marketing Cloud data.

• Work with Salesforce Data Cloud to prepare high-quality datasets for AI use.

• Prompt Engineering:

• Develop, test, and refine effective prompts for Salesforce Einstein GPT and custom GPT models (Flows, Apex code generation, knowledge article generation).

• Build a prompt library for reusable AI-assisted solutions across sales, service, marketing, and dev teams.

• Einstein for Developers & AI Tool Utilization:

• Use Einstein for Developers (pilot or GA) for Apex, Flow, and LWC code generation.

• Implement AI-driven solutions for automating repetitive development tasks (e.g., Flow GPT, Apex GPT).

• Integrate Salesforce AI tools with DevOps pipelines where possible.

• Innovation Initiatives:

• Collaborate with required stakeholders to design Proofs of Concept (PoCs) using AI (new apps, CRM features, automation bots).

• Evaluate new Salesforce AI releases and recommend pilots/adoption (Einstein Copilot, Prompt Studio, Model Builder).

• Educate internal teams on prompt best practices and AI ethics.

Requirements Required Skills:

• Strong experience with Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud, Apex, Flows, LWC).
• Hands-on with Einstein GPT, Prompt Studio, and/or Einstein Prediction Builder.
• Good understanding of AI/ML concepts (fine-tuning, large language models, bias, training data).
• Familiarity with Salesforce metadata structure, API integration, and Data Cloud (CDP).
• Experience using tools like ChatGPT, Copilot, FlowGPT, or Salesforce CodeGen is a plus.
• Excellent written and verbal communication for prompt writing and documentation.

Preferred Qualifications

• Salesforce Certifications:

• Salesforce Certified Administrator

• Salesforce Certified Platform Developer I

• Salesforce Certified AI Associate

• Salesforce Einstein Analytics and Discovery Consultant (preferred)

• Background in AI/ML engineering, NLP, data science, or related fields (bonus).

Benefits 100% employee paid benefits

Opportunites for professional growth and networking

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