
Expedock helps logistics companies automate document workflows and scale operations through AI-driven automation and managed staffing. The company combines AI, data processing, and…

Expedock helps logistics companies automate document workflows and scale operations through AI-driven automation and managed staffing. The company combines AI, data processing, and…
Founded: 2019
Product focus: AI-powered freight document processing + managed offshore teams
Recent round: Series A (Aug 10, 2022)
Reported total funding: $17.5M–$21.7M (reported differences across sources)
Logistics operations and freight document processing
2019
Logistics / Supply Chain / Freight Tech
$13.5M
Reported Series A announced Aug 10, 2022; one report states the round was $13.5M and brought total to $17.5M.
$4,000,000
Seed round of $4M reported with Ali Partovi among investors.
“Includes institutional backers (Insight Partners) and notable angel investors (Ali Partovi); multiple investors reported across rounds.”
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Key Responsibilities
Quoting against network inquiries: Prepare, send out, and gather feedback against inquiries arriving from our network partners.
Rate Card Creation: Build comprehensive rate cards in Excel based on specific client requests, focusing on various origin and destination port pairs.
Margin Application: Accurately apply designated profit margins and pricing instructions provided by the Rate Card Manager to base rates.
System Administration: Enter, update, and manage rate card data within the CargoWise TMS (Transportation Management System) and designated excel sheet
Customer Communication: Serve as the primary point of contact for clients regarding rate card inquiries. Answer questions related to freight validity, shipping line details, and port-to-port routing. This is to be negotiated internally still, communication especially with Hungarial local clients might face language barriers.
Internal Coordination: Collaborate seamlessly with the internal Sales and Operations teams.
Quote Modification: Process client feedback (e.g., requests for rate reductions or route modifications), coordinate internally for approval, and update rate cards accordingly. See same as with customer communication.
Operational Handover: Once a rate card receives a "green light" from the client, accurately transition the order to the Operational team for shipment execution.
Minimum Qualifications: Technical Skills: High proficiency in Microsoft Excel is required for daily rate card building.
System Experience: Familiarity with Transportation Management Systems; specific experience with CargoWise is a significant advantage.
Communication: Strong written and verbal communication skills, with the ability to clearly explain pricing terms to customers and coordinate with internal departments.
Industry Knowledge: Basic understanding of logistics, freight forwarding terminology (e.g., port-to-port, shipping lines, validity), and terms and conditions.
Analytical & Detail-Oriented: Ability to handle complex data, follow strict pricing instructions, and manage a daily volume of quotations with high accuracy.
Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.
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