HouseWhisper is an AI-powered assistant built to solve one of real estate’s biggest challenges—ensuring no lead slips through the cracks. Unlike other AI tools, it’s a 24/7 personal assistant that…
HouseWhisper is an AI-powered assistant built to solve one of real estate’s biggest challenges—ensuring no lead slips through the cracks. Unlike other AI tools, it’s a 24/7 personal assistant that…
Product: AI assistant for real estate that syncs with CRMs to automate follow-ups, scheduling, reminders, and CRM updates
Founders: Luis Poggi (CEO) and Alex Kutner (CTO); Spencer Rascoff listed as co-founder/board
HQ: Seattle
Funding: Pre-Seed (~$3.3M) and Seed (~$6.7M) rounds reported
Company Overview
Problem Domain
Real estate lead management and agent productivity automation
Industry
Software Development
Funding Track Record
Pre-Seed- 2023-01-01
$3.3M
Pre-Seed round reported with ~ $3.3M
Seed- 2025-02-25
$6.7M
Seed round announced Feb 25, 2025 with participation from multiple investors
Investor Signal
“Mayfield Fund lead investor in Seed round; additional investors reported (e.g., PSL Ventures, 75 & Sunny)”
Founders
What we do
Join the Team
Sales Solutions Engineer
On-SiteSeattle, WA, US
On-Site • Seattle, WA, US
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Company Description
HouseWhisper is an AI-powered assistant that addresses one of the real estate industry's key challenges—streamlining lead management and follow-ups. Founded by former Zillow executives, HouseWhisper acts as a 24/7 virtual teammate, handling administrative tasks such as CRM updates, personalized follow-ups, and scheduling, all through simple interactions. By automating routine work, it allows real estate agents to focus on closing deals and nurturing client relationships. Trusted by agents to increase productivity and efficiency, HouseWhisper empowers professionals to grow their businesses and stay competitive in a fast-paced market.
Role Description
We are hiring a Sales Solutions Engineer to own a dedicated book of business and manage the end-to-end implementation, optimization, and expansion of HouseWhisper's new product with real estate customers. You will be the primary point of contact for each customer in your portfolio post-sale, responsible for configuring the AI system within their CRM environment, analyzing lead and agent behavior at a granular level, and driving measurable outcomes.
This is a deeply hands-on, detail-oriented role. You will spend significant time inside customer CRMs, reviewing individual lead timelines, curating real examples of AI performance, coaching customers on best practices, and proactively recommending ways to expand the product's footprint. You will be accountable for the health, retention, and growth of every account in your book. You will also serve as a critical feedback loop between our customers and our product and engineering teams.
What you’ll do
Own and manage a book of business, serving as the dedicated point of contact responsible for customer retention, satisfaction, and expansion across your accounts
Conduct daily deep dives into customer CRMs, reviewing AI-initiated conversations, lead responses, agent handoffs, and lead dispositions to build a granular understanding of each account
What we’re looking for
3+ years in a customer-facing technical or solutions role (Solutions Engineer, Customer Success Engineer, Technical Account Manager, Implementation Specialist, or similar)
Experience owning a book of business or portfolio of accounts, with direct accountability for customer outcomes, retention, and growth
Deep comfort navigating CRMs with strong experience at the lead-timeline level, not just the dashboard level
Nice to have
Real estate industry experience, especially with agent teams, brokerages, or ISA operations
Direct experience pond/pool management, lead tagging, and API integrations
Familiarity with lead sources like Zillow, Realtor.com, and Redfin; how they generate leads, what the lead quality looks like, and how agents typically work them
Experience with AI/automation products or conversational AI
Startup experience: comfortable in ambiguous environments where you're building processes while executing them
Compensation & benefits
Competitive startup salary, base and commission. OTE $120,000 - $170,000
Stock Options
Health insurance, Medical, Dental & Vision
401k
Flexible Time Off policy
We’re committed to building a diverse and inclusive team and encourage candidates of all backgrounds to apply.
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Monitor agent performance and identify patterns: who is responding quickly to AI handoffs, who isn't, and where leads are falling through the cracks
Curate specific examples of AI performance (successes, problem cases, communication quality) and use them to drive weekly customer meetings with data-backed recommendations
Own and run weekly customer meetings covering volume recaps, live CRM walk-throughs, agent performance, edge case decisions, and expansion opportunities
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Manage AI system configuration per customer and determine when to introduce new features based on customer readiness and agent responsiveness
Collect customer feedback and market intelligence to inform product development, go-to-market strategy, and packaging decisions
Extremely high attention to detail: you're the person who reads every message in a lead's conversation thread, notices a 4-hour gap in agent response time, and brings it to the meeting with a recommendation
Strong analytical and pattern-recognition skills: ability to spot trends in agent behavior, identify misclassified leads, and translate data into actionable customer recommendations
Excellent communication skills: comfortable running weekly customer meetings, walking through specific CRM examples on screen, and having direct but diplomatic conversations about agent performance
Proactive ownership mentality: you surface issues and opportunities before being asked, send customers quick wins between meetings, and come to every call with a prepared recommendation
Understanding of lead routing concepts: round robin, performance-based, geographic, and schedule-aware routing logic