Indica Labs is a global leader in AI-powered digital pathology, offering a suite of software and services to revolutionize quantitative evaluation and management of whole slide images. Their flagship HALO platform, including HALO AI for trainable AI and HALO Link for collaborative image management, supports both research and clinical diagnostics. Products like HALO AP and HALO AP Dx are FDA-cleared for primary diagnosis. Indica Labs focuses on open pathology, performance, scalability, and ease-of-use, serving pharma companies, diagnostic labs, hospitals, and research organizations to advance scientific discovery and patient care.
Indica Labs is a global leader in AI-powered digital pathology, offering a suite of software and services to revolutionize quantitative evaluation and management of whole slide images. Their flagship HALO platform, including HALO AI for trainable AI and HALO Link for collaborative image management, supports both research and clinical diagnostics. Products like HALO AP and HALO AP Dx are FDA-cleared for primary diagnosis. Indica Labs focuses on open pathology, performance, scalability, and ease-of-use, serving pharma companies, diagnostic labs, hospitals, and research organizations to advance scientific discovery and patient care.
Core product: HALO family (digital pathology image analysis and management)
Regulatory status: Some products FDA-cleared / CE‑IVD marked
Recent disclosed funding: Grant from New Mexico Economic Development Department (Jun 3, 2022)
Company Overview
Problem Domain
Digital pathology image analysis, AI-driven quantitative pathology, and image management for research and clinical diagnostics.
Founded
2011
Industry
Biotechnology
Tech Stack
Amazon Route 53
Amazon S3
Amazon Virginia Region
DNSSEC
Envoy
HSTS
IPv6
Microsoft
Ruby on Rails Token
UNPKG
Funding Track Record
Grant- 2022-06-03
Single disclosed grant round per available records
Founders
What we do
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Join the Team
Sales Operations Coordinator
On-SiteAlbuquerque, NM, US
On-Site • Albuquerque, NM, US
Classification: FLSA Non-Exempt
Reports To: CFO
Summary
The Sales Operations Coordinator works at the intersection of our Finance Team and our global team of internal Field Application Scientists, Technical Solutions Engineers, Imaging Scientists & Analysts, and our worldwide customer base. The primary function of this role is to ensure the accurate and timely processing and maintenance of customer orders, contracts, installation tickets, invoice tracking, and order recordkeeping within the organization’s Customer Relationship Management (CRM) system.
Duties and Responsibilities
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Follow a multi‑step checklist to monitor and process the various components of order fulfillment, including validation, processing, and handoff to relevant internal departments.
Accurately track multiple complex order‑fulfillment records at various stages of the workflow.
Pull and prepare regular administrative sales reports and distribute them to designated internal and external recipients.
Prepare and send monthly annual‑renewal software quotes to Application Scientists and customer contacts.
Help maintain accurate records in our CRM, contract folders, ticketing system, and other shared folders.
Prepare reports on historical sales, asset records, open orders, and other related data from the CRM.
Provide administrative sales support for the primarily remote Application Scientist team, including occasional light office project support, data entry, proofreading, completing forms, compiling data, etc.
Attend weekly, monthly, quarterly, and annual meetings as required; some may be in person.
Occasionally provide backup coverage for the front‑desk receptionist when they are out of the office.
Access and handle electronic Protected Health Information (PHI) in accordance with policy and the Health Insurance Portability and Accountability Act (HIPAA).
Perform other duties as assigned. This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee, which may change at any time.
Minimum Qualifications
Strong attention to detail and reliable, timely data‑processing skills.
Associate Degree in Business Management, Communication, Liberal Arts, or a related field. Experience may substitute for education on a year‑for‑year basis.
One year of office or administrative support experience (e.g., as a coordinator or in customer service).
Authorization to work in the United States or authorization to work in the applicant’s current home country (Indica Labs, Inc. does not sponsor work visas).
Preferred Qualifications
Experience with CRM tools such as Salesforce, HubSpot, Vtiger, Zoho, etc.
Strong Microsoft Office skills, especially in Outlook, Excel, and Teams.
Professional written and verbal communication skills.
Experience in a software or scientific‑based company.
Preference given to applicants currently residing in New Mexico.
Knowledge, Skills, And Abilities
Exceptional attention to detail.
Commitment to producing accurate and high‑integrity work.
Ability to prioritize and manage multiple tasks simultaneously.
Strong written and verbal communication skills with a global customer base.
Ability to perform math and percentage calculations.
Ability to work independently with limited supervision while also supporting team initiatives when needed.
Ability to read and understand information presented in writing.
Ability to work at a computer workstation for 7+ hours a day.
Accurate and efficient typing skills.
Location
This position is in-office based at our headquarters in Albuquerque, New Mexico.
Working Conditions and Physical Effort
0-5% travel required for this position
No, or limited physical effort required
No, or limited exposure to physical risk
Work is normally performed in a typical interior/office work environment
Indica Labs, Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We take pride in providing equal employment opportunities to all employees and applicants regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Additionally, it is standard company policy to provide reasonable accommodations to qualified individuals who have protected disabilities to the extent required by applicable laws. All candidates will be required to submit unofficial transcripts as a condition of application. Due to the nature of our business, and to meet United States Federal, State, and International requirements, final selected candidates must pass a background check for employment.
