This is a 12 month fixed term contract. As a Sales Operations Analyst, you will prepare analysis and tools that drive decisions with executives and operate a B2B sales business efficiently and effectively. You will be part of our global sales and operations team, with a focus on the APAC market. In this role, you will gain professional experience that will help you transform and elevate your career trajectory.

• Data & Analytics
• Use SQL, Excel, dashboards, and CRM data (SFDC/D365) extensively to work with large sales, pipeline and territory datasets to build scalable analyses on business metrics.
• Triangulate data independently, validate results, and turn findings into actionable recommendations to support APAC strategy and operations.
• Leverage Copilot to accelerate analysis, documentation, and troubleshooting.
• Business Processes & Reporting Ownership
• Own end-to-end reporting workstreams (e.g. Forecast): design reports, manage daily/weekly/bi-weekly update cadences, and communicate insights to the broader team.
• Run regular audits to identify data, system, or process issues; troubleshoot root causes and drive timely resolution with cross-functional partners.
• Create documentation and scalable workflows to support APAC operational excellence.
• Stakeholder Management & Sales Policy Expertise
• Become a subject matter expert in sales policy and provide guidance to sales teams on correct processes and rules.
• Regional Collaboration & Remote Work
• Collaborate proactively with GTM teams in Singapore and Hong Kong through asynchronous updates, clear work plans, and proactive escalation of questions/risks.
• Work with global teams to drive alignment on tools, processes, and reporting standards.

Qualifications Qualifications Basic Qualifications:

• 1+ years' experience in a strategic or analytical role, including Investment Banking, Consulting, Finance, Business Operations, Sales Operations, or other analytical/operational role(s)
• 1+ years' experience with Excel, PowerPoint, and SQL
• Experience with CRM (e.g. Salesforce / Dynamics, SQL/relational databases, and reporting tools)
• Experience in MS Office (Outlook, Word, PowerPoint and Excel)
• Experience in leveraging numbers and insights to influence & drive sound decision-making
• Attention to detail and highly organized, able to work in a remote team with confidence

Preferred Qualifications:

• Bachelor's degree  in business, analytical, or related field
• Ability to see beyond the numbers to drive sound decision making
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
• Ability to work in a fast-paced, startup-like environment
• Growth mindset, interest in training and personal development
• A team player who can work independently (self-starter), is willing to lean in where needed, and is adaptable to change
• Experience with PowerPoint
• Setting up repeatable processes / process automation
• Soft skills - Problem-solving, Managing Complexity, Communicating complex concepts simply
• Project Management Experience
• Experience with SaaS commercial business

Suggested Skills:

• Advanced Excel
• SQL proficiency
• CRM expertise
• Project management & Collaboration

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