ABOUT THE ROLE

This role serves as the vital link between sales, production, and delivery, ensuring that Axiles Bionics’ innovative solutions reach our customers seamlessly. By maintaining the integrity of our Odoo ERP system, managing complex logistics, and overseeing daily office operations, you provide the structural backbone of the company.

We are seeking a detail-oriented and highly organized person to serve as the backbone of our daily business activities. This role is critical in ensuring seamless operational flow by managing the end-to-end processing of orders, invoices, and logistics, while maintaining the integrity of our records and facilitating coordination between departments. You will be the central link that ensures our innovative bionic solutions move efficiently from our headquarters to the people who need them.

The ideal candidate is proactive, adaptable, and thrives in a fast-paced startup environment where no two days are the same. This is an excellent opportunity to play a vital role in a rapidly growing company that is revolutionizing prosthetic technology through operational precision.

Beyond organizational skills, we are looking for a "digital native" who is highly agile with computers. You should have advanced experience with the Google Suite (Docs, Sheets, Gmail) and ERP software (specifically Odoo). A high level of comfort managing complex spreadsheets and digital workflows is essential to further grow within this role.

Your mission is to transform sales promises into operational reality, optimizing internal workflows and maintaining a professional environment that empowers our team to focus on revolutionizing prosthetic technology.

WHAT YOU WILL DO

Back-Office & Sales Support Ownership:

• Sales Team "Anchor": Serve as the internal point of contact for the field sales team, providing them with the administrative data and logistical support they need to focus on clinicians and patients.

• Order-to-Cash Management: Process and verify sales orders with a "zero-error" mindset, ensuring accurate invoicing and adherence to payment terms in Odoo.

• Complex Problem Solving: Handle "Level 2" customer support—resolving technical discrepancies in billing, documentation, or shipping that the field team identifies.

• CRM Integrity: Maintain the sales pipeline and customer records as the "source of truth," ensuring all field activities are accurately reflected in our digital systems.

Logistics & Operational Flow:

• Shipment Coordination: Work closely with production and external carriers to expedite orders, manage tracking, and ensure timely global delivery.

• Operational Reporting: Extract and analyze data from Odoo to provide management and sales with clear visibility on performance, lead times, and stock availability.

• Workflow Optimization: Continuously refine back-office processes to ensure the bridge between a "sales promise" and "physical delivery" is seamless.

Administrative & Office Foundation:

• Office & Facility Management: Oversee daily headquarters operations, from managing supplies and vendor contracts to coordinating facility maintenance.

• Internal Coordination: Manage administrative documentation (such as timesheets) and assist in organizing team meetings or internal company events.

• Event Logistics: Support the marketing and sales teams with the physical logistics of trade fairs, including hotel bookings and material transport.

WHAT YOU BRING

• Educational Foundation: You hold a Bachelor’s degree in Business Administration, Office Management, Logistics, or a related field, providing you with a structured understanding of business workflows.

• Operational Experience: You bring 2–4 years of experience in sales administration, back-office operations, or logistics, ideally within a fast-paced, technology-driven environment.

• ERP Proficiency (Odoo): You are highly comfortable navigating ERP systems—specifically Odoo—with a proven ability to manage the "Order-to-Cash" cycle and maintain database integrity.

• Digital Agility: You are a "digital native" and a Google Workspace power user, capable of building complex spreadsheets and optimizing digital workflows to improve team efficiency.

• "Internal Anchor" Mindset: You pride yourself on being the reliable backbone for a field-based team, ensuring they have the data and logistical support needed to succeed while they are on the road.

• Precision & Detail: You possess a "zero-error" mindset, especially when handling sensitive financial documents, shipping labels, and customer records.

• Logistical Problem-Solver: You are proactive and resourceful, able to navigate the complexities of international shipping and resolve back-office bottlenecks before they impact the customer.

• Professional Communicator: You are a clear and empathetic communicator, able to coordinate effectively with internal production teams, external suppliers, and customers.

• Multilingual Skills: You are fluent in English and possess professional proficiency in French or Dutch, allowing you to navigate both our international headquarters and local operational needs.

• Adaptable Team Player: You thrive in a "hands-on" startup culture, willing to pivot between managing a shipping crisis, updating a sales report, or ensuring the office is well-supplied.

WHAT WE OFFER

• Make a Real Impact: Contribute to a mission-driven deep-tech company where your work directly improves the lives of amputees through cutting-edge robotics and AI.

• Purpose-Driven Culture: Join a team guided by excellence, benevolence, and a shared commitment to building technology that truly matters.

• Professional Growth: Develop your skills in a fast-growing, international environment where learning, initiative, and ownership are encouraged.

• Collaborate with Experts: Work at the intersection of robotics, biomechanics, and human empowerment alongside a world-class team of engineers and innovators.

• Modern Work Environment: Enjoy a dynamic startup spirit with an open culture and flexible working conditions that support a healthy work-life balance.

• Competitive Package: We offer a competitive salary, mobility support (including car allowance/options), and a comprehensive benefits package tailored to your role.

OUR CULTURE

Join a mission-driven, innovative, and collaborative team at Axiles Bionics. We are shaping the future of bionic technology and human mobility guided by our values of innovation, excellence, and benevolence. What makes us unique is our shared purpose: restoring peace of mind and body to amputees through technology that truly matters.

If you are passionate about driving impact, bringing clarity to complex projects, and enabling teams to perform at their best, this is the role where you can directly contribute to innovation that changes lives.

INTERVIEW PROCESS

• 45-minute on-line interview with recruiter

• 60-minute on-line business case presentation with the Hiring Manager

• 60-minute in person meeting with the Hiring Manager and the CEO

HOW TO APPLY

Submit your CV and a motivation letter to: SalesAdmin@axilesbionics.com .

We look forward to hearing from you!