
Artiwise is an AI-powered Customer Experience Management (CXM) platform that helps companies transform scattered customer feedback into clear, actionable strategies. Our mission is to create…

Artiwise is an AI-powered Customer Experience Management (CXM) platform that helps companies transform scattered customer feedback into clear, actionable strategies. Our mission is to create…
Headquarters: Sarıyer, Istanbul
Founded: 2015
Product: AI-powered Customer Experience Management (CXM) platform for voice and text
Employees (approx.): 49
Reported funding: $1.35M (two seed rounds, Dealroom)
Customer experience management and voice-of-the-customer analytics for enterprises with high-volume customer interactions.
2015
Customer Experience Management, Voice-of-the-Customer, AI/NLP
$1.35M (total over two seed rounds)
Dealroom reports $1.35M raised across two seed rounds; Crunchbase lists multiple seed investors including Boğaziçi Ventures.
“Boğaziçi Ventures leading seed investment activity”
About Artiwise
Join Us in Revolutionizing Customer Satisfaction with AI-powered Customer Experience Management Platform!
At Artiwise, we are at the forefront of transforming customer experience through cutting-edge AI technology. Through our AI-powered Customer Experience Management (CXM) platform, we cater to large enterprises, serving more than 40 prominent brands across various industries.
Our Vision: To Be the Best Brand that Provides Sustainable Customer Satisfaction with our CXM Platform!
Our vision is clear - we aspire to be the best brand in Customer Experience Management world. By harnessing the power of artificial intelligence, we aim to unlock invaluable insights that drive business growth and build lasting relationships between brands and their customers.
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Mission: Sustainable Customer Satisfaction with AI
At the heart of our mission lies the commitment to provide sustainable customer satisfaction through the application of artificial intelligence. We firmly believe that leveraging AI in the customer experience journey leads to enhanced engagement, personalized solutions, and unrivaled customer loyalty.
Data Security and Compliance: Our Priority!
We understand the paramount importance of data security and privacy in today's digital landscape. That's why we are proud to be in full compliance with ISO 27001, GDPR and KVKK regulations. Our dedication to safeguarding our clients' data is unwavering, allowing them to trust our platform with confidence.
Expanding Horizons:
With the recent establishment of our UK branch, we have set our sights on global expansion. This exciting journey opens doors to new opportunities, partnerships, and markets, where talented individuals like you can play a pivotal role in shaping the future of customer satisfaction through AI.
Join us in this exhilarating adventure where innovation meets customer-centricity!
About the Role
At Artiwise, we empower companies to achieve sustainable customer satisfaction with Artificial Intelligence.
As a Sales Manager, you will play a key role in driving our growth by acquiring and expanding relationships with enterprise clients across various industries.
You will manage the entire sales cycle — from prospecting and presentations to negotiation and closing — and collaborate closely with marketing, product, and customer management teams to ensure client success and satisfaction.
This is a high-impact role for an ambitious professional who is passionate about technology and eager to bring AI-driven customer experience transformation to leading organizations in Turkey and abroad.
Key Responsibilities
Drive new B2B business acquisition and manage relationships with existing enterprise clients
Develop and execute strategic sales plans to meet revenue targets
Manage the entire sales process, from lead qualification to contract signing
Coordinate POC (Proof of Concept) and demo processes in collaboration with technical teams
Maintain accurate and up-to-date CRM pipeline and reporting
Represent Artiwise at industry events and conferences
Work closely with marketing, technology and customer management teams to ensure a seamless customer journey
Requirements
Minimum 5 years of B2B enterprise sales experience, preferably in technology and SaaS industry
Proven track record of meeting or exceeding sales targets in complex enterprise environments
Experience with Customer Experience (CX), analytics, or AI-based platforms is highly preferred
Strong communication, negotiation, and presentation skills
Ability to build long-term, trust-based client relationships at senior levels
Excellent command of English (both written and spoken)
Bachelor’s degree in Engineering, Business Administration, or related fields