This is a highly technical, customer-facing role. You’ll support the sales process by demonstrating the product, answering deep technical questions, and designing solutions tailored to specific markets and use cases.

If you enjoy translating complex systems into practical solutions, working closely with customers, and shaping how a product is adopted in the real world, this role is for you.

Responsibilities

Sales & Deal Support

• Lead technical demos and presentations, tailoring them to customer segments, markets, and maturity levels.
• Act as a technical escalation point for complex customer questions in partnership with Sales.
• Respond to technical questions, RFPs, and security or architecture reviews with confidence and clarity.
• Deliver expertise, custom support, and integration guidance for trial engagements, serving as a customer-facing partner to deliver insights and support throughout the process.
• Translate customer goals and constraints into clear design asks for Tyba’s engineering team to execute in Tyba’s platform.

Product & Market Feedback

• Develop a deep understanding of how Tyba’s product works across different ISOs, markets, and asset types.
• Bring structured feedback from customers back to Product and Engineering—highlighting gaps, opportunities, and recurring needs.
• Help identify new use cases, market expansions, or product enhancements based on customer conversations.

Required Skills

• 3–6 years of experience as a Sales Engineer, Implementation Engineer, or Technical Consultant, ideally in B2B SaaS or Energy.
• Strong ability to explain technical concepts to both technical and non-technical audiences.
• Experience supporting complex, consultative sales cycles with multiple stakeholders.
• Comfort working with data-driven products, modeling tools, or analytics platforms.
• Excellent communication skills—clear, structured, and customer-centric.
• A learner’s mindset and curiosity about energy markets, grid operations, and distributed energy systems.

Preferred Skills

• Experience in energy, renewables, grid software, or infrastructure technology.
• Familiarity with ISO/RTO markets, battery storage, or project finance workflows.
• Experience working in early-stage or fast-growing startups.

Compensation and benefits

• Salary: $150 - $190k
• Benefits: Parental leave, medical benefits, unlimited PTO, and a bakery below our HQ.
• Equity Options: Opportunity to own a stake in the company through an employee stock option plan.
• Flexible Work Environment: Hybrid work model, remote work options, and team off-sites.

FAQ

What is the interview process like?

Our interview process focuses on core competencies. We want to make sure that you are set up for success at a fast-growing and high-impact startup. We will first get to know each other through conversations about Tyba, your background, and what you are looking for in your next role. While the specifics vary, from there, we will focus on evaluating your skills and experience relevant to the role. Once we have determined whether or not you are a fit for the team, we will help you get to know the company better and speak with other team members to inform your decision. We prioritize transparency, clear communication, and ensuring that we do our best to find a mutual fit.

Compensation Range: $150K - $190K