
Hyro, the leading Responsible AI-Powered Communications Platform for healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels—including call centers, websites, SMS, mobile apps, and more. Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI assistants that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale—generating better conversations, successful patient outcomes, and revenue-driving insights.

Hyro, the leading Responsible AI-Powered Communications Platform for healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels—including call centers, websites, SMS, mobile apps, and more. Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI assistants that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale—generating better conversations, successful patient outcomes, and revenue-driving insights.
Headquarters: New York
Founded: 2018
Product: Adaptive Communications Platform (conversational AI for voice & text, call-center automation, conversational intelligence)
Industry focus: Healthcare
Notable customers: Intermountain Health; Baptist Health; Hackensack Meridian Health
Funding: Series A ($10.5M) and Series B / Series B extension; total funding stated at $50M (per company)
Enterprise conversational AI for healthcare communications and call-center automation.
2018
Software Development
$10.5M
Participants included Twilio and Mindset Ventures.
Company stated the extension brought total funding to $50M and named prior/participating investors including Macquarie Capital, Liberty Mutual, Twilio and Black Opal Ventures.
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Grab your cape, become a SuperHyro!
Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels—including call centers, websites, SMS, mobile apps, and more. Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI agents that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale—generating better conversations, successful patient outcomes, and revenue-driving insights.
What Are We Looking For?
We are looking for a Sales Engineer to join our growing Solutions team in NYC. As a member of the Solutions group, you will be an integral part of a growing team of top professionals that drives next-generation conversational AI experiences. You will act as a trusted advisor to our clients, be an essential part of the success of both our customers and Account Executives by performing technical discovery meetings, making architectural recommendations for the solution, and delivering product demonstrations and PoCs. As a passionate technologist and customer advocate, you will connect the dots between the technical solution to business value for the customer. This position will report to Hyro’s Head of Sales Engineering.
Requirements:
This is a hybrid role, with at least 3 days in the NYC office. Applicants must be currently authorized to work in the United States on a full-time basis.
Offered rate of compensation (NY locations only) will be based on individual education, qualifications, experience, and work location. The salary range for this position is $130,000 - $180,000 annual OTE. The range provided is for NY-based hires only and will be commensurate with candidate experience. Pay ranges for candidates in other locations other than NY may differ based on the cost of labor in that location.
Responsibilities:
Equal Opportunities:
Hyro is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability or sex.