
deepset is the creator of the open-source Haystack AI orchestration framework and the Haystack Enterprise Platform. We help organizations build, run, and govern custom AI agents and retrieval-augmented generation (RAG) applications across cloud and on-premise environments. Teams start with Haystack to build immediately, add optional enterprise support through Haystack Enterprise Starter, and scale with the Haystack Enterprise Platform, which provides tooling for advanced indexing and retrieval, testing and evaluation, and governance for production AI. Haystack is trusted in production by enterprise teams and organizations including the European Commission, The Economist, Airbus, and the German Armed Forces.

deepset is the creator of the open-source Haystack AI orchestration framework and the Haystack Enterprise Platform. We help organizations build, run, and govern custom AI agents and retrieval-augmented generation (RAG) applications across cloud and on-premise environments. Teams start with Haystack to build immediately, add optional enterprise support through Haystack Enterprise Starter, and scale with the Haystack Enterprise Platform, which provides tooling for advanced indexing and retrieval, testing and evaluation, and governance for production AI. Haystack is trusted in production by enterprise teams and organizations including the European Commission, The Economist, Airbus, and the German Armed Forces.
Core product: Haystack open-source framework and Haystack Enterprise Platform
Founded: 2018
Headquarters: Berlin, Germany
Notable funding: $46M total (includes $14M Series A, $30M round)
Primary focus: Retrieval-augmented generation (RAG), AI agents, semantic search for enterprises
| Company |
|---|
Enterprise AI applications: retrieval-augmented generation, semantic search, document processing, and AI agents in regulated/sovereign environments.
2018
Enterprise AI / ML platform
$14M
$30M
Participation from GV and Harpoon Ventures
“Backed by established VCs including Balderton Capital and GV”
TL;DR
We’re hiring a Sales Engineer to guide enterprise customers from first conversation to long-term success. You’ll help Sales win the right deals, design solutions that work in the real world, ensure customers reach value quickly, and spot opportunities to grow the relationship. This role is a prescriptive, opinionated authority on which AI use cases make both business & technical sense by developing an account thesis and tying back to outcomes.
Why deepset
At deepset, we’re on a mission to make custom AI solutions accessible to every organization. With Haystack, thousands of developers build advanced LLM applications every day, while our enterprise-ready Haystack Enterprise Platform helps companies turn large language models into real business value. We’re remote-first, flexible, and built on a culture of trust and ownership. You’ll collaborate with deeply technical teams, tackle meaningful design challenges, and help turn complex AI and infrastructure concepts into products that feel intuitive, powerful, and dependable in real-world enterprise environments.
What you will do
1. Value Discovery: Understand the Customer’s Needs
2. Solution Design: Creating the Right Solution
3. Value Delivery: Help guide to delivery team to customer value creation
4. Value Realisation: Measure Impact & Ensure Success
5. Value Expansion: Grow the Account
6. Represent the Customer Internally
Requirements
Nice to have
Benefits
About us
Founded in 2018, deepset builds open and enterprise-grade tools that help teams build AI with purpose. From Haystack, our open-source framework, to the Haystack Enterprise Platform, we give developers and organizations the building blocks to solve complex, high impact challenges with AI with full control, transparency, and sovereignty. Backed by GV and Balderton, we’re growing the world’s production AI community and customer base solving challenges too critical to get wrong.
Visit us to learn more:
deepset Website | Haystack Website | GitHub | Linkedin | X deepset (Twitter) | X haystack (Twitter)