Job Description AeroCloud: Revolutionizing Airport Operations AeroCloud is the new-age operating system for airports aiming to grow. Our suite includes Airport Operating Systems (AOS), Passenger Processing Systems (PPS), and Passenger Flow Management solutions, empowering airports to gain deep insights into the movement of passengers and aircraft around the world.

We achieve this by becoming the airport’s first call for technology. Whether in times of need or growth, we stand alongside our clients, offering support through innovative software that drives their success.

Our Commitment to Excellence At AeroCloud, being the airport’s first call means exceeding expectations at every customer interaction. This is not just a goal; it’s our standard. We prioritize detail, diligence, and a proactive approach in everything we do. If there’s a task to be completed, we see it through. If a customer needs an answer we don’t yet have, we respond promptly to let them know we’re on it. We believe in keeping our team informed, being transparent, and maintaining accountability at every step.

About The Role We’re looking for a Sales Development Representative (SDR) to join our Marketing team and help us accelerate pipeline generation. Reporting directly to the Senior Marketing Manager, you will play a critical role in identifying new opportunities and engaging prospects in the early stages of their journey with AeroCloud.

This role is ideal for someone who is proactive, confident speaking on the phone, and motivated by opening doors for the business. You’ll work closely with Marketing and Commercial teams to qualify leads, book discovery calls, and ensure all prospect interactions are accurately recorded in HubSpot, our CRM.

If you thrive in a fast-paced environment, enjoy speaking with customers, and want to build a career in SaaS, this role offers an exciting opportunity to make a measurable impact on AeroCloud’s growth.

Job Requirements About You

• Experience in sales development, lead generation, or a customer-facing role (SaaS experience a plus but not required)
• Comfortable making outbound calls and engaging prospects in meaningful conversations
• Strong communication skills - confident, clear, and personable
• Organised and detail-oriented, able to maintain accurate CRM records
• Coachable, eager to learn, and motivated by achieving targets
• Collaborative, with the ability to work closely with Marketing and Commercial teams
• Interest in aviation, technology, or SaaS (beneficial but not essential)

Job Responsibilities Key Responsibilities

• Make outbound calls to prospects and inbound enquiries to qualify interest and identify opportunities
• Book meetings and discovery calls for the Commercial team, ensuring a smooth handover
• Maintain accurate, up-to-date information in HubSpot, including activity logging, lead qualification, and data enrichment
• Support Marketing campaigns by following up on event leads, webinar attendees, and content-driven enquiries
• Conduct initial research on accounts to tailor outreach and improve conversion rates
• Work closely with internal teams to understand ideal customer profiles, buyer personas, and evolving market needs

Job Benefits What We Offer

• Competitive salary
• Best-in-Class Share Options scheme
• Flexible working environment
• 25 days annual leave + statutory holidays
• Birthday leave (take your birthday off on us)
• Access to our Employee Assistance Program
• Extensive upskilling and training opportunities (including sales and SaaS training)
• Company pension scheme
• Employee perks and discounts

Our Ethos AeroCloud recognises Diversity, Equality, and Inclusion at the heart of our business. They represent the mutual trust, respect, and understanding we strive for. They are integral to our brand, reputation, success, and sustainability.

Our vision is to have a diverse, equal, and inclusive organisational culture where every colleague feels valued, respected, and proud to belong. We will draw on the rich diversity and considerable talents of our staff to achieve our vision in line with our organisational values and DE&I principles.

AeroCloud is an equal opportunities employer. If you have specific work or access requirements as a result of a condition or disability, we are committed to working with you to find the best way to support you at work.