Category : Client Operations
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
TP and You
Through a balancedhigh-tech andhigh-touchapproachblended withdeepindustry and geographic expertise, wemake people's livessimpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only thebest in all that we do. You will become a key contributor in making that happen.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
Role Overview
As a SDR (Sales Development Representative) inpipeline generation program, you willbe responsible foridentifying, engaging, and qualifying leads across target accountsin existing customer base. This roleis 100% outbound and will be working to qualify opportunities and schedule handoff meetings to transfer the client relationship over to an Ascensus seller for demos and next steps.
Key Responsibilities
- Conduct high-volume outbound prospecting via phone,and email.
- Build and enrich data fromAscensustarget account(existing customer)lists using approved tools.
- Maintainaccuraterecordsof activity and disposition leads recording the outcomes of outreach.
- Collaborate with marketing and sales enablement teams to refine messaging.
- Participate in weekly KPI reviews and performance coaching sessions.
- Participate in daily huddles and track performance towards progress metrics.
Performance Metrics
- Daily dials and emails
- Monthlyqualified meetings booked
- Lead-to-opportunity conversion rates
- Pipeline value generated
Required Skills
Qualifications
- 6 -12 Monthsexperience in B2BOutbound Callingenvironments
- Fluent in English and strong written English communication skills
- Familiarity withFinancial Servicesmarkets andindustry best practices stronglypreferred
- Experience with CRM tools
- Strong written and verbal communication skills
- Ability to work independently and meet aggressive targets
Training & Enablement
- Onboarding includes product, industry, andsalescoaching
- Ongoing training via enablement programs and QA feedback loops
BEST Skills
Process Excellence
Collaboration
Communication
Emotional Intelligence
Open-Mindedness
Critical Thinking
Solution Orientation
Entrepreneurship
AI Proficiency
Data Literacy
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
TP is an Equal Opportunity Employer
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