
Cactus is the first 24/7 call center built for home service companies. Every call answered. Every lead qualified. Every job booked. No voicemails. No missed revenue. In roofing, HVAC, and plumbing, the phone isn’t just ringing — it’s ringing with jobs. But too many calls slip away: after-hours emergencies, weekend requests, peak-time overload. Cactus is the first 24/7 call center built exclusively for home service companies. We: ➠ Answer every call instantly — nights, weekends, and storms ➠ Qualify leads & book jobs directly into ServiceTitan, Jobber, and Housecall Pro ➠ Eliminate lost revenue from voicemails and missed calls Our mission: no home service company should lose a job to voicemail. By 2030, when people think call centers in home services, they’ll think Cactus first.

Cactus is the first 24/7 call center built for home service companies. Every call answered. Every lead qualified. Every job booked. No voicemails. No missed revenue. In roofing, HVAC, and plumbing, the phone isn’t just ringing — it’s ringing with jobs. But too many calls slip away: after-hours emergencies, weekend requests, peak-time overload. Cactus is the first 24/7 call center built exclusively for home service companies. We: ➠ Answer every call instantly — nights, weekends, and storms ➠ Qualify leads & book jobs directly into ServiceTitan, Jobber, and Housecall Pro ➠ Eliminate lost revenue from voicemails and missed calls Our mission: no home service company should lose a job to voicemail. By 2030, when people think call centers in home services, they’ll think Cactus first.
What they do: 24/7 AI call center that answers inbound calls, qualifies leads, books jobs, and automates follow-ups for home service businesses.
Target customers: Home service companies (plumbing, HVAC, electrical, roofing, contracting).
Founders: Ajith Govind (Co‑Founder & CEO) and Avinash Joshi (Co‑Founder & CTO).
Funding signal: Pre-Seed; backed by Y Combinator (lead investor).
Location: San Francisco area (Foster City, CA listed on marketing site).
Books jobs into CRMs (ServiceTitan, Jobber, Housecall Pro); assigns an AI agent called “PAM” a business phone number.
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Missed calls, unqualified leads, and administrative burden limiting growth for home service businesses.
Home services / Conversational AI / SaaS
Funding amount is not shown in the accessible Crunchbase view.
“Backed by Y Combinator (listed as lead investor in Pre-Seed round)”
Come Work At Cactus!
We are the 24/7 AI copilot built specifically for home services companies (plumbing, HVAC, electrical). It answers every call, qualifies leads, follows up, and books jobs — ensuring no opportunity is ever lost, day or night.
We are a team of builders who are not afraid to create products in the most unconventional way. The co-founders, Ajith and Avinash, have known each other for over 18 years and are on a life mission to help SMBs become wildly successful.
We are just getting started, and our vision is to build the AI Operating System for home services. If you vibe with this and want to be a part of the team, read on!
About Cactus & the team
We're a well-funded (read our latest funding announcement), YC-backed seed-stage startup with a mission to build the AI Operating System for SMBs. We’re still in the early days, and you will get to shape the product. We have seen great traction and product-market fit with customers who love what we’ve built. We've built something truly special that's making a real impact in the small business space.
We're a no-nonsense team of high-performing contributors and builders, and we wear multiple hats. We are in-person, working out of San Mateo.
Here are the core values and principles that define us:
About the job
We're all-in on Ruby on Rails, and our platform is a majestic monolith with a voice orchestration layer. Of course, we use "AI" with various LLMs, STT, and TTS models. We ship fast and continuously without running in circles, delivering work that matters.
As a founding team member, you'll be working very closely with Avinash, the co-founder & CTO to build the product. I love working with smart people who simply love building products. You will have the autonomy to own and ship features end-to-end. Your role will involve developing new features, shaping the product, building and scaling our AI platform, internal tools, integrations, and most importantly, ensuring our entire tech-stack is robust
About You
You take pride in your work and have always done an excellent job everywhere you've gone. We have an ambitious goal, and as such, we've built a team of A-players. If you want to work with others like you, this is the place. You're a self-starter manager-of-one who can take ownership of large features - architect, build, and deploy them to production independently. You must enjoy writing code (yes, we love to vibecode) and creating delightful products. As with all early-stage startups, you're excited to wear multiple hats and eager to learn.
Having experience building web applications end-to-end with Ruby on Rails is key. Some experience with implementing AI will be a plus! You must also be comfortable with the staples of full-stack web development: HTTP, HTML, JavaScript, and CSS.
We care about what you can do and how you do it, not about your credentials. Whether you have a Computer Science degree or took a different path, what matters to us is your skill set, your mindset, and your ability to deliver.
Perks
How to Apply & Process