Robust AI is a fast-growing, early-stage startup founded in 2019 by an unsurpassed team of veterans in robotics, AI, and business. We are a collaborative group with a wide range of backgrounds and perspectives, seeking talented individuals who are just as excited about robotics and AI as we are! Help us redefine the very foundation of robotics and build robots that are smart, collaborative, robust, safe, flexible, and genuinely autonomous.
As a Robot Technician, you will be playing a critical role on the Customer Success Team. You will work alongside onsite and remote engineering staff to deploy the next generation of warehouse robotic systems, executing preventative maintenance and incident triage. You will troubleshoot, diagnose, and repair robots while in the field. You will also help provide technical support and training to our customers. This position requires a technician who is not afraid to roll up their sleeves in an early-stage startup environment, working smart and hard to keep our fleet operating at its maximum potential.
The annual salary for this role is $60,000 - $85,000 ; the final compensation for this role will be based on the candidate’s unique skills and experience.
Responsibilities:
- Work with customers to deploy and support robotic fleets in the warehouse
- Provide detailed training to customer teams onsite
- This is a remote role, candidates must be able to work onsite at multiple customer sites throughout the United States
To be successful in this role, you will possess the following:
- Communication skills: With strong verbal and written skills, you communicate clearly and concisely with customers and colleagues — whether you’re training floor associates at a warehouse to use our robotic solution, troubleshooting a technical problem with our engineers, or developing SOPs
Preferred Qualifications:
- 4+ years of troubleshooting and debugging experience with robotics, industrial automation, or similar mechatronics industries — especially mobile robotics
- Experience with basic system administration and network configuration
- Experience with relational databases and SQL
- Experience reading and interpreting mechanical drawings, system block diagrams, circuit schematics, and engineering manuals
- Experience with Google Workspace applications, especially Sheets
What we offer:
- Stock options and huge growth potential
- Strong startup (and fun) culture
- Medical, Dental, and Vision coverage
- Flexible vacation and sick leave practices
- Paid parental leave
Robust AI fosters a culture of belonging and a shared commitment to equality and equity. Having a diverse set of perspectives is key to ensuring AI and robotics serve the needs of all.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
