• Execute customer onboarding end-to-end
• Make sure every customer gets activated properly
• Respond to customers quickly and clearly
• Operate RevOps workflows (CRM, automations, playbooks)
• Keep data clean and execution tight
• Identify issues early and escalate with context
• Automate repetitive CX / RevOps tasks
• Ensure processes actually run, every day

This role is about execution, follow-through, and ownership.

How success is measured

• Onboarding completion and speed
• Activation rate (real usage, not logins)
• Response time and resolution quality
• Process compliance
• Reduction of manual work through automation
• Signal quality for RevOps and Product

This role is for you if

• You like execution and closing loops
• You’re structured, detail-oriented, and reliable
• You’re comfortable with CRMs and operational tools
• You can handle customer communication and internal ops
• You want to grow into RevOps / Ops leadership
• You don’t need hand-holding to deliver

This role is NOT for you if

• You want a PM or strategy role
• You want a fully remote job
• You dislike operational work
• You avoid accountability

How you’ll work

• Hybrid setup with mandatory in-office presence
• Embedded in the Revenue Operations system
• Daily collaboration with Sales, CX, and Product
• Clear priorities, no fluff

Why PITZ

We’re building the operating system for auto repair in Latin America.

This role sits where execution meets revenue.

If you’re ready to show up, execute, and own outcomes — let’s talk.