TalentAlly is a recruitment platform that connects diverse talent with inclusive employers, focusing on enhancing workplace diversity and inclusion. The company offers job postings, recruitment…
TalentAlly is a recruitment platform that connects diverse talent with inclusive employers, focusing on enhancing workplace diversity and inclusion. The company offers job postings, recruitment…
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Our Company
We believe
Running Changes Everything
. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand.
Overview:
As the
Retail Program Manager
, you will lead key projects that enhance the efficiency and effectiveness of our retail operations. We're looking for a dynamic individual with robust project management skills, a deep understanding of retail processes, and the ability to lead multiple projects across different teams within our organization. You will collaborate closely with departments like Purchasing & Merchandising, Supply Chain, Information Technology, Finance, Human Resources, and Store Management to drive initiatives that improve operational excellence, enhance the customer experience, and support our sales and profitability objectives.
This is hybrid position with expectations to work 2-3 days per week in the corporate office in Carrboro, NC
Apply now
and help us inspire the runner in everyone.
What You'll Do:
What We're Looking For:
Why You'll Love It Here:
At Fleet Feet, we’re more than a retail company—we’re a community. You’ll be surrounded by passionate teammates who share a love for running, fitness, and making a positive impact. We celebrate individuality while working toward common goals, and we believe in keeping work fun, fast-paced, and full of purpose. You’ll have the chance to grow your career, connect with people who inspire you, and be part of a brand that champions health, movement, and belonging for everyone.
Benefits:
At Fleet Feet, we provide more than just a job. We offer opportunities to thrive, grow, and make a meaningful impact. Here’s what you can look forward to:
including medical, dental, vision, FSA, HSA, EAP, and more
Equal Opportunity & Reasonable Accommodations:
We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We encourage people of all backgrounds, experiences, abilities, and perspectives. Our dedication to inclusion is reflected in our hiring practices, workplace culture, and community engagement.
Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.
PDN-9fe57d5b-eb58-4fb9-aeda-557ee060184d
Lead all Company-Owned Retail projects from initiation to completion, ensuring timely delivery within scope and budget
Develop and maintain tools and resources, such as Playbooks and Standard Operating Procedures for Operating Partners and company-owned stores
Provide training on new processes, tools, and resources created for Company-Owned Retail
Create and maintain tools and trackers for the Development Company leadership team
Collaborate with other internal departments including Purchasing, Finance, and Human Resources on joint projects that require Development Company store execution to ensure alignment on project goals, timelines, and deliverables
Facilitate communication and collaboration across teams by establishing regular cross-functional meetings and encouraging open dialogue to share insights, address challenges, and align on common goals
Serve as the main point of contact for project stakeholders, providing regular updates on project progress, risks, and issues
Use data-driven insights to inform project decisions, measure the success of initiatives, track key performance indicators, and report on project outcomes
Support other Retail Operations teams (Sales Operations and Retail Experience) as needed
Demonstrate knowledge of all day-to-day operational policies and procedures
Maintain in-depth knowledge of Fleet Feet’s policies and procedures reducing risk and maintaining compliance
Assist with field support as needed, including but not limited to large expos, events, and store/market visits.
Able and willing to travel 20-30% of the time
Perform other duties and assignments as required
3+ years of project management experience with a focus on retail operations highly preferred
Strong project management skills, including planning, execution, and risk management
Strong business acumen with a results-driven mentality
Excellent communication and interpersonal skills, including public speaking and training techniques
Ability to lead and influence cross-functional teams
Strong analytical and problem-solving abilities
Proficiency in Excel and project management software
Ability to work in a fast-paced, dynamic environment
Passionate, positive, self-motivated, and thorough
Collaborative and customer-centric approach
Ability to adapt to shifting priorities and handle multiple projects simultaneously
Commitment to enhancing the customer experience through operational excellence
Willing to go above and beyond when needed
Professional communication skills with internal and external partners.
Experience with retail management systems (e.g., POS, inventory management) preferred
Support all Fleet Feet initiatives, activities, and functions
Robust benefits package
401(k) with 4% employer match and immediate vesting
(available to part- and full-time employees age 21+ at company-owned stores)
Training and advancement opportunities
across the Fleet Feet brand
Professional development programs
, including mentorship, employee resource groups, and monthly learning sessions
Community involvement and service initiatives
supporting local engagement
Discounts
on training programs and products
Supportive, passionate teammates
who live the mission every day
See the full offering in our Fleet Feet Benefits Summary for full-time employees working 30+ hours/week
