About Nscale Nscale is taking on the hyperscalers by building a vertically integrated cloud built for AI. We own the data centres, software, and applications that power today's AI stack using sustainable technology solutions. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency.

As a Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. Collaboration is key, and we work together swiftly and respectfully, embracing adaptability and resilience in all we do.

Regional Data Centre Facilities Operations Lead The Regional Facilities Operations Lead is responsible for the operational performance, reliability, and compliance of all data centre facilities within the assigned region.

This role oversees power, cooling, mechanical & electrical (M&E) systems, environmental controls, life safety systems, and facility vendors. You will ensure sites operate at peak performance, meet uptime targets, and scale to support high-density AI workloads.

This is a strategic and hands-on leadership role requiring deep technical knowledge, operational rigor, and strong cross-functional collaboration.

What You'll Be Doing Regional Facilities Operations Ownership

• Oversee day-to-day facilities operations across multiple regional sites
• Ensure continuous availability of critical infrastructure (UPS, generators, switchgear, chillers, CRAC/CRAH units, liquid cooling systems)
• Maintain uptime in line with SLA and business requirements
• Serve as regional escalation point for facility-related incidents

Reliability & Performance Management

• Drive improvements in uptime, resiliency, and energy efficiency
• Monitor key metrics (PUE, cooling efficiency, power utilization, capacity headroom)
• Lead root cause analysis (RCA) for facility incidents and implement corrective actions
• Ensure preventative maintenance programs are executed to global standards

Capacity & High-Density Readiness

• Partner with infrastructure and engineering teams to ensure facilities can support high-density GPU deployments
• Validate power and cooling capacity for expansion projects
• Support rack density optimization and liquid cooling strategies where applicable
• Oversee commissioning of new infrastructure and retrofits

Vendor & Contract Management

• Manage third-party facility vendors and maintenance contractors
• Oversee service contracts and ensure SLA adherence
• Conduct vendor performance reviews and drive continuous improvement
• Optimize regional facilities operating costs without compromising reliability

Compliance, Risk & Governance

• Ensure compliance with local regulatory requirements and safety standards
• Maintain audit readiness and documentation standards
• Lead health, safety, and environmental (HSE) adherence across sites
• Develop and maintain business continuity and disaster recovery readiness

About You

• Bachelor in Mechanical Engineering or Electrical Engineering
• 5+ years of experience in Data Centre Facilities operations or critical infrastructure management
• Experience in high-density AI/HPC workloads
• Strong knowledge of electrical and mechanical systems (UPS, generators, switchgear, cooling plants, CRAC/CRAH, liquid cooling)
• Experience in managing multi-site and regional operations
• Proven track record of maintaining high availability environments

**In All We Do, Our Core Values Guide Us

Relentless Innovation** At Nscale, we constantly push the boundaries of innovation, embracing creative risks to shape the future. Our aim is to deliver products that not only meet but exceed today’s expectations, setting new standards for tomorrow.

Ownership and Accountability Every Nscaler is fully accountable for their work, driving it with excellence and urgency. We set high standards, ensuring that our contributions are not just good but exceptional.

Openness and Transparency We believe trust and transparency are key to our success. We maintain open communication within our teams and with stakeholders, sharing both successes and challenges. Our open-source approach allows customers to explore our technology, building trust and ensuring our solutions are both innovative, secure, and reliable.

Customer-Centric Focus Our customers are central to our mission, and we are committed to delivering impactful solutions that drive real-world success. We focus on deeply understanding their needs and challenges, striving to exceed expectations in both product quality and service.

Sustainability We are dedicated to considering the long-term environmental and societal impacts of our technologies. By integrating sustainability into our operations and product development, we ensure that our innovations are both effective and responsible, contributing positively to the world around us.

Full-Speed Collaboration Collaboration at Nscale is fast, efficient, and respectful. We work together seamlessly, with clear communication and mutual respect, ensuring our shared goals are met with high standards and impactful outcomes.

Equal Opportunities Statement We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.

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