Provide warm, timely, and professional service to national and international patients at Stemwell Clinic, ensuring efficient information management, clear guidance, and comprehensive administrative and customer support.​

Main Responsibilities

• Receive, register, and guide patients and visitors for a positive experience from arrival to departure.​
• Manage patient registration, admission, and data updates in systems, ensuring accuracy and confidentiality.​
• Handle phone calls, emails, and communications in English and Spanish with courteous professionalism.​
• Coordinate, confirm, and optimize appointments, schedules, and medical agendas.​
• Act as a liaison between international patients and internal departments to streamline procedures and provide support.​
• Provide clear information on services, fees, processes, and clinic requirements.​
• Verify documentation for admissions, authorizations, and administrative processes.​
• Maintain current patient care reports, updates, and reception records.​
• Ensure compliance with service protocols, data confidentiality, and patient safety.​
• Collaborate with other departments on operational, commercial, and service activities as needed.

Please send your CV to i.tah@dnagtx.com (English version only)