Your Role:

At EIT we are seeking an experienced and detailed orientated Quality Coordinator to provide essential administrative and coordination support to the Head of Quality and the institute’s Quality Team. This role ensures the smooth and efficient operation of the Quality Management System (QMS) by supporting meetings, audits, documentation workflows, communication between departments and proactive monitoring of quality processes. Working across a multidisciplinary research and technology environment, the post-holder acts as a central point of contact, helping to align teams, maintain compliance activities and drive organisational quality standards.

Your Responsibilities:

• Administrative Support to Quality Leadership Provide comprehensive administrative assistance to the Head of Quality and Quality Managers, including diary management, scheduling, and preparing reports and presentations. Collate data for monthly and quarterly quality metrics and ensure timely delivery of governance materials.

• Meeting Coordination & Minute-Taking Organise agendas, attendee lists, and supporting documentation for key meetings such as Quality Steering Groups, Management Reviews, and Audit Preparation sessions. Take accurate, action-focused minutes, distribute promptly, and track completion of assigned actions.

• Quality Management System (QMS) Monitoring Actively monitor QMS alerts, pending approvals, expiring documents, and training deadlines. Support document control workflows by routing documents for review and approval, ensuring compliance and completeness. Conduct routine checks on QMS usage and escalate gaps to Quality Managers.

• Audit Preparation & Support Assist in planning and scheduling internal audits, ensuring all documentation and evidence are ready. Maintain audit files and readiness materials for external inspections and accreditation visits. Track audit findings, corrective actions, and evidence submissions to meet deadlines.

• Cross-Functional Liaison Serve as the first point of contact for quality-related queries, directing them to the appropriate team member. Facilitate communication between Quality Managers and operational/research teams to ensure consistent understanding of quality processes and requirements.

• Records Management & Data Integrity Maintain accurate and organised electronic and physical records, ensuring adherence to data integrity principles. Support version control, archiving, and retrieval of controlled documents, forms, and templates. Keep training matrices up to date and auditable.

• Incident & CAPA Support Log incidents, deviations, non-conformances, and complaints into the QMS. Track investigation progress and CAPA timelines, ensuring updates are recorded and deadlines met. Generate summary reports for Quality Managers as required.

• Continuous Improvement & QMS Enhancement Identify opportunities to streamline administrative workflows and improve QMS efficiency. Support user training activities, including guidance on document workflows and navigation. Participate in quality improvement projects assigned by the Head of Quality or Quality Managers.

Requirements

Essential Skills, Qualifications & Experience:

• Experience in an administrative, coordination or support role within a scientific, technical, healthcare, research or regulatory environment.
• Strong organisational skills with the ability to prioritise multiple tasks and manage competing deadlines.
• High level of attention to detail and accuracy in documentation and record-keeping.
• Proficiency with digital tools, document management systems, and Microsoft Office (Word, Excel, Outlook, Teams).
• Strong written communication skills, including minute-taking and professional correspondence.

Desirable Knowledge, Skills and Experience:

• Experience working within a Quality, Compliance or Regulatory team.
• Familiarity with quality management principles or standards (e.g., ISO 9001, GLP, ISO 15189, ISO 17025).
• Experience supporting audits or working with an electronic QMS.
• Knowledge of data integrity concepts.
• Familiarity with other IT packages (Jira, Confluence, Lucid, etc.).

Benefits

Our Benefits:

• Salary: £35,000 - £45,000 (dependent on experience) + travel allowance + bonus
• Enhanced holiday pay
• Pension
• Life Assurance
• Income Protection
• Private Medical Insurance
• Hospital Cash Plan
• Therapy Services
• Perk Box
• Electric Car Scheme

Working Together – What It Involves:

• You must have the right to work permanently in the UK.
• You will live in, or within easy commuting distance of, Oxford and can commit to being fully office based.
• Please note we cannot offer hybrid working for this role.