Quality Assurance Engineer (Manual)
Welcome to Maisa - Making AI Accountable
!Our agentic process automation platform helps enterprises automate complex, decision-heavy processes that traditional automation can’t handle and GenAI can’t be trusted with
.We enable organizations to scale operations, resist hallucinations, and bring end-to-end visibility and control to your most complex processes.Powered by a new kind of computing platform, Maisa combines AI-driven problem solving with programmatic execution, so every action is reliable, auditable, and built for enterprise scale
**.
About the rol**
e…We're seeking a Quality Assurance Engineer (Manual) to ensure the reliability, correctness, and usability of our agentic automation platform. You’ll play a critical role in validating complex workflows and decision-heavy processes, working closely with product and engineering teams to identify issues early and ensure high-quality releases. This role focuses on manual testing, exploratory testing, and strong collaboration across teams to maintain enterprise-grade quality standards as we scale with enterprise client
**s.
What you’ll**
do…You'll own the quality and validation of our platform from a user and system perspecti
**ve:
Testing & Quality Assur**
- anceManual Testing & Valida
- tionDesign, document, and execute detailed manual test cases based on product requirements and user sto
- riesPerform exploratory testing to identify edge cases, usability issues, and unexpected system behav
- iourConduct regression testing to ensure existing functionality remains stable as new features are rele
- asedValidate end-to-end workflows across web applications and backend serv
**ices
Defect Tracking & Collabor**
- ationLog, prioritize, and track defects using Jira or similar issue-tracking
- toolsClearly communicate bugs with reproducible steps, expected vs actual results, and supporting evi
- denceCollaborate closely with engineers and product managers to clarify requirements and resolve issues effici
- entlyParticipate actively in agile ceremonies, contributing a quality-focused perspe
**ctive
API & Backend T**
- estingExpertise in API testing (RESTful, GraphQL, gRPC) and message broker validation (Apache
- Kafka)Use tools such as Postman to perform manual API testing and verify res
- ponsesEnsure consistent behavior between frontend and backend s
**ystems
What you’ll**
- bring… Strong demonstrable experience in manual Quality Assurance or software testin
- g rolesStrong hands-on experience testing web-based applications and complex workflows within a Studio-style
- productStrong experience writing clear, structured, and maintainable test cases and tes
**ronment
Why join**
Maisa! You will be joining one of Europe’s most exciting early-stage AI start-ups, where you’ll have the opportunity to work with cutting-edge Agentic Process Automation that’s reshaping how enterprises approach AI deployment. You will get to directly influence how major multinational organizations transform critical business processes, working on genuinely differentiated technology that solves real enterprise AI cha
llenges.Following our
recent $25m Se
ed Round, backed by leading Venture Capital firms including Creandum, Forgepoint, NFX, and Village Global, we’re scaling quickly and realising significant enterprise traction. This is your opportunity to help solve real AI enterprise challenges, working alongside deep technical and industry experts, where you will be challenged daily and expedite your learning and deve
lopment.
Maisa is committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment
for all.
