Rivia’s ambition is to become the standard infrastructure for modern drug development, transforming how trials are executed end-to-end.

The Role

As QA Manager at Rivia, you will take full ownership of the company's compliance and quality function. You will be the single point of accountability for GCP compliance and required certification including ISO 27001 (ISMS), ISO 9001 (QMS), and GAMP 5 software validation. You will inherit a functioning compliance programme from the founders and build it into a robust, scalable asset as the company grows.

Rivia is already compliant, this role is about taking ownership, deepening maturity, and ensuring that compliance is both a source of trust and a competitive advantage as the company scales toward 35+ people and expands its client base.

What Excites You

• Owning a function: You want to be the one who carries full accountability, not one voice among many in a large compliance team.
• Working at the edge of biotech and software: The intersection of clinical data platforms, regulatory frameworks, and software validation is where you do your best work.
• Being the trusted expert: You are the person clients and auditors talk to, and you know how to instill confidence in a regulated-industry audience.
• Building with pragmatism: You understand the balance between a compliance programme built for Rivia’s fast-moving startup and getting ready to scale for a 500-person company. You leverage AI to streamline processes and automation.
• Organisation and detail: You balance pragmatism with an eye for detail and efficient organisation.

Responsibilities

• Compliance ownership: Take full accountability for Rivia's GCP compliance and required certification including ISO 27001, ISO 9001, and GAMP 5 programme. Maintain, evolve, and defend the certification posture as the product and organisation scale.
• Audit management: Lead all external audits, surveillance reviews, and certification renewals end-to-end. No founder involvement required.
• Client-facing compliance: Serve as sole point of contact for enterprise vendor questionnaires and client-initiated audits. Reduce deal friction and accelerate procurement cycles.
• Documentation and records: Own and maintain all compliance documentation, including SOPs, risk registers, validation protocols, and CAPA records, ensuring they reflect and evolve to meet current product and process reality.
• Cross-functional integration: Embed compliance checkpoints into engineering and product workflows. Translate regulatory requirements into practical tasks that teams can execute without losing pace.
• Training: Design and deliver compliance training to keep staff audit-ready as the team grows.
• Standards monitoring: Track evolving certification requirements and translate changes into practical implications for the platform and organisation.

What Excites Us

• 8+ years of hands-on experience in quality assurance within a digital, medtech, or pharma environment
• Ownership and strong working knowledge of at least two of: ISO 27001, ISO 9001, GAMP 5 software validation
• Experience implementing and overseeing industry guidance (e.g. GxP, ICH E6 R3) and agency specific regulatory frameworks (e.g. FDA 21 CFR Part 11)
• Direct experience managing external audits and client-initiated vendor qualification end-to-end
• Implemented AI to monitor, document and improve processes more efficiently.

Our Values

At Rivia, we are committed to excellence, continuous learning, and the success of both our customers and our team. If you are driven to exceed targets, eager to shape the future of clinical trials, and passionate about making a meaningful difference in the biotech industry, Rivia is the place for you.

• In it to Win it: Approach every challenge with determination, resilience, and a drive, aiming for the best outcomes and solutions.
• Embrace change : We see change as an opportunity for growth, innovation, and improvement, continuously evolving to stay one step ahead
• Why not? : Asking why not, instead of why, allows us to show our curiosity, allowing us to challenge assumptions and explore new possibilities.
• Find the gap: We are curious and we proactively approach identifying opportunities and solving problems before they arise.
• Collective accountability: We are one team, on one mission and we are committed to shared responsibilities and mutual support, enabling trust and collaboration.
• Value-add solutions : Know better. Act better. We are dedicated to delivering meaningful and impactful results.