ToumAI
"Boost customer satisfaction and minimize churn with ToumAI— your multilingual Gen-AI & analytics solution for customer insights in emerging markets." ToumAI Analytics supports ventures willing to…
ToumAI
"Boost customer satisfaction and minimize churn with ToumAI— your multilingual Gen-AI & analytics solution for customer insights in emerging markets." ToumAI Analytics supports ventures willing to…
TL;DR
What: Multilingual voice AI platform for CX: analytics, voice agents and SDKs
Focus markets: Emerging markets / under-resourced languages and dialects (EMEA, African markets)
Founded: June 2020 (spin-off from AIOX Labs)
Recent funding: €1M pre-seed (announced Feb 2025)
Team size: Approximately 26 employees
Company Overview
Problem Domain
Customer experience (CX) / conversational AI for multilingual and dialect-rich markets.
Founded
2020
Industry
Voice AI / Conversational AI / Customer Experience Analytics
Funding Track Record
€1M
Participation from Madica Ventures, Orange Ventures, Digital Africa, GO Ventures and angel investor Bruno Akpaka.
Investor Signal
“Raised a €1M pre-seed round led by Launch Africa Ventures with participation from multiple regional investors, indicating early-stage external investor support focused on African/emerging-market tech.”
