
Félix is a chat-based platform that enables Latinos in the US to send money abroad. We combine Blockchain and Artificial Intelligence to disrupt how remittances are done today and build the future…

Félix is a chat-based platform that enables Latinos in the US to send money abroad. We combine Blockchain and Artificial Intelligence to disrupt how remittances are done today and build the future…
Business: Chat-based remittances and cross-border payments for Latinos in the U.S.
Founders: Manuel J. Godoy (Co-founder & CEO) and Bernardo García (Co-founder & COO)
Key product: WhatsApp-integrated money transfer service
Recent funding: $15.5M Series A (May 2024) and $75M Series B (reported Apr 2025)
Cross-border remittances and payments for immigrant communities.
2020
Financial Services
$15.5M
Announced May 28, 2024; round cited to support expansion in the U.S. and Latin America.
$75M
Reported Apr 2025.
“Recurring participation from investors including Castle Island Ventures, QED Investors, Switch Ventures, Monashees, HTwenty, Contour and MELI Capital across rounds.”
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About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.
We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus.
Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today.
As the QA & Enablement Manager , you will be the architect of our service quality and the primary driver of agent excellence. In this role, you aren't just "checking boxes"—you are building the ecosystem that ensures every interaction on our WhatsApp-based platform is fast, compliant, and empathetic. You will own the end-to-end quality framework, from designing scorecards and calibration sessions to updating and building the onboarding and continuous training curriculum for both our internal teams and BPO partners. This is a high-impact role that sits at the intersection of Operations, Product, and Compliance, ensuring our 35-45+ agent organization scales without losing the "Félix touch."
Responsibilities
Requirements
What We Offer
Equal Opportunity Employer At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.
Want to learn more about our privacy practices? Check out our Privacy Policy .
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