Cumulus

The Cumulus Quality Execution System (QES) digitizes mission-critical construction and maintenance activities to ensure that work is done right the first time, every time. By integrating sensors,…

cumulusquality.com

Cumulus

The Cumulus Quality Execution System (QES) digitizes mission-critical construction and maintenance activities to ensure that work is done right the first time, every time. By integrating sensors,…

cumulusquality.com

HQUS

Team Size49

Open JobsUnknown

Total Funding-

Latest FundraiseUnknown

TL;DR

Product: Cumulus Quality Execution System digitizes safety-critical construction and maintenance workflows using sensors and IoT

Customers / use cases: Used across energy, construction, manufacturing, semiconductors, data centers, transportation, chemicals, renewables

Funding: Disclosed funding: $4.5M seed (Dec 2018) and $8M growth (Jan 2021); total $12.5M

Headquarters: Waltham, Massachusetts (additional offices in Houston and Kuala Lumpur)

Company Overview

Problem Domain

Quality assurance and execution of safety-critical industrial workflows in construction, maintenance, and manufacturing environments.

Founded

2018

Industry

Software Development

Funding Track Record

Seed- December 2018

$4.5M

Seed included participation from Shell Ventures

Growth / Series A- January 2021

$8.0M

Existing investors Brick & Mortar Ventures and Shell Ventures participated

Investor Signal

“Investors include strategic and industry-focused firms (Brick & Mortar Ventures, Shell Ventures, GEC)”

Founders

What we do

Join the Team

Project Implementation Manger

HybridCypress, TX, US

Hybrid • Cypress, TX, US

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About Cumulus

Cumulus is a Quality Management System (QMS) that ensures critical construction and maintenance activities are done right the first time, every time. By integrating AI-powered workflows and connected IoT devices, the Cumulus QMS improves the productivity and quality of critical work, such as bolt tightening, welding, and pressure testing.

To date, Cumulus has been used to manage over 7,000,0000 work completions across industries such as energy, construction, manufacturing, semiconductors, data centers, transportation, chemicals, renewables, and more. In addition to improving safety and sustainability, our technology also has been proven to reduce costs for quality control and data review by over 60%.

Cumulus’s transformative technology has been widely recognized in the industry, including the following awards and honors:

2023 BuiltWorlds Americas Summit Demo Day Winner for Cumulus AI
2022 BuiltWorlds Maverick Awards winner for Cumulus CEO Matthew Kleiman
2021 BuiltWorlds Smart Jobsites 50 Leader List
2020 IoT Breakthrough “IoT Startup of the Year” award
2019 CNBC Upstart 100 list

Cumulus is headquartered in Waltham, Massachusetts, with additional offices in Houston, Texas, and Kuala Lumpur, Malaysia, and serves customers across the globe.

As a Mid-Level Deployment Engineer, you will partner with key business users to implement Cumulus products and services at customer facilities. Reporting to the General Manager for the Americas, you will manage and assist with site installations, training, maintenance, and test tasks. Your objective is to ensure customer success, maximize sell-through, and deliver exceptional value.

Responsibilities

Requirements

3+ years as an Implementation Manager or Customer Success Manager —preferably within a SaaS or technology company. Or 2-4 years of previous experience managing SaaS deployments.
Excellent written and verbal communication skills in English, including presentation and customer-facing delivery.

Benefits:

Competitive salaries and sales commissions.
Participation in our equity incentive plan.
Unlimited paid time off.
Commuter benefits for public transportation.
Health and dental insurance.
Flexible Spending Account.
Retirement benefits account.

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Lead single-site deployments:

Own project kick-offs and manage the full lifecycle of customer engagement meetings.

Define project scope, objectives, and deliverables in collaboration with stakeholders.

Develop and manage detailed project plans, schedules, and budgets.

Direct and support the project team assigned to the implementation.

Provide performance feedback on project team members to leadership.

Monitor enterprise project plans and site-level implementation schedules to ensure alignment.

Maintain accountability for project budgets and billable hours.

Develop and oversee customer site training programs.

Manage enterprise issue lists , driving timely resolution by interfacing with internal teams while ensuring maximum customer value.

Lead product demonstrations for prospects, providing technical expertise and guidance on tools, IT security protocols, and implementation procedures.

Willingness to travel up to 50% and work on-site at customer facilities.

Comfortable in industrial environments, with the ability to support sales activities during customer visits.

Proficiency with CRM tools (e.g., HubSpot) and customer success platforms (e.g., Rocketlane, Zendesk).

Proven ability to manage multiple client implementations simultaneously and deliver results in fast-paced environments.

Demonstrated success in meeting or exceeding customer retention and growth targets.

Knowledge of industrial market segments such as energy, data centers, greenfield construction, and brownfield maintenance projects.