
TalentAlly is a recruitment platform that connects diverse talent with inclusive employers, focusing on enhancing workplace diversity and inclusion. The company offers job postings, recruitment…

TalentAlly is a recruitment platform that connects diverse talent with inclusive employers, focusing on enhancing workplace diversity and inclusion. The company offers job postings, recruitment…
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Under supervision of the Manager, Customer Service, leads and directs Customer Service field operations, including meter maintenance, meter reading, and customer response work. Assists the Manager, Customer Service with analyzing, planning, and implementing meter management programs, automated meter reading, automated work order production, efficient staff deployment, and safety initiatives.
Leads and directs Customer Service Field operations including meter maintenance, meter reading, and customer response work by:
Assists the Manager, Customer Service in analyzing and planning programs by:
Performs other duties as assigned or required.
Compensation details: .74 Yearly Salary
PIa517efbd5-
PDN-a1063f7d-b101-45b5-bffa-a31a0aa88a18
Graduation from high school, a minimum of eight years of progressively responsible experience in Customer Service field operations, including at least two years supervisory experience, or any equivalent combination of education, experience, and knowledge.
Extensive knowledge of water meter operations and maintenance, meter reading operations, water service equipment and infrastructure, and safety regulations and practices.
Familiarity with the concepts of strategic workforce management.
Strong supervisory, leadership, organization, analytical, and planning skills.
Ability to communicate effectively, verbally and in writing.
Proficiency in SAP CCS and familiarity with MS Office programs.
Capacity to work closely and effectively with co-workers and to deal tactfully and courteously with the public.
Ability to work in varying weather conditions
Ability to lift 20 lbs.
Ability to overcome physical barriers (such as climbing through brush).