• Deliver network implementations. You will act as an owner, treating each API integration as a unique proposition and carefully scoping and delivering the perfect implementation for each MNO.
• Key technical contact. You’ll work with the networks engineering and product teams as we integrate and they continue to develop for Gigs, and advise them on the best product development path.
• Project management. You have experience with and are a super user of Linear, Smartsheets, Asana or another type of project management tool. You will own a portfolio of complex, critical implementation projects, and will shape roadmaps, define key milestones, and track progress to ensure successful execution ahead of the deadline. You are experienced in clear communication to internal and external stakeholders.
• Product Management. We’re integrating some of the world’s largest telecoms into the Gigs’ operating system. Work with our Engineering and Product teams to design what feature sets we can roll out for each new market and work with our carrier partners to build new features for our customers.
• Cross-functional coordination. You will ensure alignment across Growth, Connectivity, Product, and Engineering teams, driving them toward a shared vision. By setting clear goals and building cross-functional roadmaps, you will keep all stakeholders focused, coordinated, and executing efficiently.

What We Are Looking For

• You are an implementation powerhouse: You have 5+ years of experience in Implementation, Professional Services, or Product Management at a B2B or SaaS tech company. Your expertise lies in working with high-growth, product-led technology companies. You’ve worked on complex API integrations and you know exactly how to execute them successfully.
• Excellent analytical, communication and problem-solving skills
• Hands on mentality: You take ownership and move projects forward while keeping everyone in the loop, over-communicating in a remote work environment.
• Make sense of competing priorities and find clarity to ensure smooth and steady progress
• Fluency with data: You are familiar with data analytics tools and able to conduct your own analysis to prioritize features and show their impact.
• You are experience with, or are are able to quickly dive into, the world of telecom and network integrations and understand your partners and their needs well
• You enjoy working with cross-functional teams and managing complex projects.