Paradigm, Inc. is a full-service credential provider, both paper and digital, that is the #1 chosen solution within higher education. With an unmatched level of service, paper diplomas and…
Paradigm, Inc. is a full-service credential provider, both paper and digital, that is the #1 chosen solution within higher education. With an unmatched level of service, paper diplomas and…
Data and AnalyticsDeepTechInformation TechnologySoftwareTransportation
$44M
Steampunk
🇺🇸US
Information TechnologyProfessional Services
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TalentAlly
🇺🇸Chicago, US
Administrative ServicesData and AnalyticsDeepTechHR and RecruitingMediaProfessional ServicesSoftware
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Steampunk, Inc.
🇺🇸US
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**$24-$28/hour + Overtime
Description
A software and manufacturing company in the Virginia Beach area is seeking a detail-oriented individual eager to build a long-term career in a friendly, fast-growing, and team-oriented environment. This position will supervise the Quality Fulfillment Services department, all orders and requests that flow through this division and all personnel within that department. This position is logistics-intensive, requires quick problem-solving skills and can be physically demanding. Exceptional organizational, communication and time-management skills are critical for success in this position.
Duties
Lead, prepare, and coordinate the inspection and completion of over 75,000 units weekly with different criteria requirements for each mailing/shipment with additional staff members.
Schedule, organize, and effectively communicate daily work priorities with an emphasis on timely and realistic throughput.
Effectively and efficiently manage daily production fluctuations and reprioritize frequently among fluid and competing deadlines as necessary.
Utilize and maintain various types of mailing equipment and machinery to maximize department efficiency and output.
Improve upon, coordinate, and exemplify the utmost effort to ensure jobs meet or exceed specified QFS quality standards.
Communicate effectively and professionally with unique and diverse personalities.
Collaborate with fellow Supervisors and/or Managers/Directors to effectively resolve issues pertaining to workflow, inventory or those which have significant financial impact.
Address issues pertaining to financial or significant inventory impact in the department and follow-up with fellow Supervisors and/or Managers/Directors.
Establish and maintain a positive relationship with outside vendors.
Hires and trains front-line employees.
Provides constructive and timely performance evaluations.
Handles discipline and termination of employees in accordance with company policy.
Maintain safe workspace following all established safety guidelines.
Responsible for establishing and maintaining departmental SOPs, assist with KPIs, and other metrics applying lean manufacturing principles.
Maintain a positive attitude and professional demeanor.
Inspire others to achieve personal growth as well as company goals.
Assist with all other tasks and duties (both in and across departments) as assigned or requested.
Requirements
Skills
Compensation and Benefits
Full-Time, Monday through Friday, with weekday or weekend overtime as needed.
Competitive hourly wage with opportunities for advancement.
Medical, dental, and vision insurance based upon length of service qualifications.
Retirement plan with company match based upon length of service qualifications.
Paid sick- and annual-leave.
Paid holidays based upon availability and length of service qualifications.
Professional Development opportunities available.
Additional Information and Signature
For over 34 years, Paradigm, Inc. has proven to be a unique, successful, and dynamic company with a reputation of being the best in our industry. A positive attitude, proven work ethic and a desire to learn and surpass expectations are what you will find in our current employees. We seek hard workers with dependable transportation who possess the same ambition, attitude, integrities, desire and required skills to join our team.
Simply stated, we want you to be successful: we therefore make every effort to quantify a candidate’s suitability before an offer of employment is extended. Hence, interviewing at Paradigm is a multi-stage process. Included in our evaluations are at least two site visits, question and answer panels, skill, and personality assessments.
Job Type: Full-time
Pay: $24.00 - $28.00 per hour
Benefits:
Employee assistance program
Referral program
Application Question(s):
Do you have a basic understanding of electrical, mechanical, pneumatic, and hydraulic systems in machinery?
Education:
Bachelor's (Preferred)
Experience:
supervisory: 3 years (Required)
Work Location: In person
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Experience in mailroom, insertion of documents into various mailing vessels, document inspection, quality assurance and/or customer service is a plus.
Working knowledge of Shipwise, or comparable mailing/logistics software preferred.
Candidates must be willing and able to work mandatory overtime during seasonal peaks of business. This may include evenings, weekends, and holidays, as needed, to meet operational demands and ensure timely completion of business objectives.
Physically able to push/pull/lift/carry supplies and various works in progress of at least 50 pounds.
Physically able to bend/kneel/walk/stand, in tandem with cart, stepstools or rolling ladders, to access supplies and various works in progress or other materials as needed in storage rooms or production areas.
Must have strong interpersonal skills and be a critical thinker as related to processes and throughput.
Excellent problem-solving ability.
Ability to be efficient and deadline driven while balanced with detailed quality standards.
Ability to create and manage a schedule for an entire department of staff to meet fulfillment goals and deadlines.
Ability to learn internal applications as needed, quickly and efficiently.
Ability to listen and lead by example.
Excellent computer, keyboarding, math, reading, verbal, and written skills.
Strong comprehension of mechanical, pneumatic, electrical, and hydraulic mechanics.
Ability to troubleshoot, diagnose, and perform light repairs on industrial machinery.
Ability to comprehend and apply lean manufacturing principles in a variety of processes.
Capable of self-managing and multi-tasking while making sound and justifiable decisions.
Work in concert with a team OR independently, without direct supervision/guidance, depending on the situation.
Can sit or stand and work for long periods of time while maintaining attention and concentration.
Good vision, with or without corrective lenses, to sustain adequate visual focus over a period of time.
Fine motor skills, including, but not limited to, the full, complete use of and muscle control required to make precise hand movements, relative to tasks requiring hand-eye coordination and dexterity.
