We're Chip!
We fight to bring you amazing savings rates and automatically build your savings. The average Chip saver puts aside £3,000 a year with our autosaving tech.
All at the tap of a button!
Get Chip. Save Smart. Not Hard.
Amazing rates. Withdraw anytime. Easy.
Join 400,000+ people, download Chip today ⤵
We're hiring 🚀 https://chip.teamtailor.com/
We're Chip!
We fight to bring you amazing savings rates and automatically build your savings. The average Chip saver puts aside £3,000 a year with our autosaving tech.
All at the tap of a button!
Get Chip. Save Smart. Not Hard.
Amazing rates. Withdraw anytime. Easy.
Join 400,000+ people, download Chip today ⤵
We're hiring 🚀 https://chip.teamtailor.com/
Headquarters / market: London-based UK fintech (savings & investing app)
Users: 400,000+ people
Product model: Autosaving app with optional paid membership (ChipX) and investing products including Stocks & Shares ISAs
Regulation: Authorised by the UK FCA as a payment services firm (FRN 911255)
Founded: Late 2017
Company Overview
Problem Domain
Personal finance: automated saving and retail investing
Founded
2017
Industry
Financial Services
Funding Track Record
Equity crowdfunding (Crowdcube)- December 2017
≈£1.1M (part of ≈£2.4M round)
Crowdcube round reported in Dec 2017 to be roughly £1.1M as part of a larger ~£2.4M raise.
Founders
What we do
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Join the Team
Product Operations Analyst
On-SiteLondon, GB
On-Site • London, GB
Who you are
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Microsoft Excel / Google Sheets - Basic to Intermediate
Willingness to learn and drive efficiency
Numerate with an analytical mind and strong problem-solving skills
Meticulous with attention to detail
Proactive with our core value “Make it Happen” in mind
Fast learning, with the ability to multitask and prioritise workload appropriately
Smart, with the ability to find solutions independently
SQL - Intermediate level
Knowledge of Python is desirable
You have worked in a tech environment before or have a strong interest in FinTech (think challenger banks, crypto and app-based investing)
Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future
We want a real person, with interests outside of work, to join our team
You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us
What the job involves
You’ll be responsible for monitoring the product functionality, investigating bugs, working with the CS team, and setting up queries and ad hoc data analysis whilst working alongside the product, CS, marketing and engineering teams to make sure the users are getting the best experience possible
As we grow, we will be adding more people to the team. This will allow the successful candidate to refine their role
Analyse data using SQL
Provide data extracts, analysis and dashboard reporting to all areas of the business, helping to determine opportunities and support solutions
Assist the wider business in providing the best customer support they can
Develop, optimise and action daily operational process controls
Monitor internal and third-party functionality
Timely and accurately deliver regular operational tasks and processes
Investigate,help diagnose and resolve issues
Automate recurring MI and optimise processes using SQL and Python
Monday to Thursday: 9:00 AM – 6:00 PM
Friday: 8:00 AM – 4:00 PM (Start your weekend early!)
The application process
We usually respond within three days
Video screen with someone from our Talent team
Video interview & tech pairing session with the hiring manager
Final interview with Head of Operations
At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough
Benefits
Discretionary share option bonus
Workplace pension scheme
Private medical insurance (medical history disregarded)
Employee Assistance Programme
Cycle to work scheme
Season ticket loan
Free ChipX subscription for UK-based employees
We are an equal-opportunity employer and value diversity
Flexible working arrangements
Unlimited holiday (policy not to count) ✈️
Annual £1500 Personal Learning Allowance
£30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing
