
BackOps AI provides an AI-powered assistant for logistics and supply chain teams to automate routine operations. The platform connects to over 100 WMS platforms and various channels to ingest data…

BackOps AI provides an AI-powered assistant for logistics and supply chain teams to automate routine operations. The platform connects to over 100 WMS platforms and various channels to ingest data…
What they do: AI-native operating system (Relay) that automates supply chain and logistics operational workflows
Founded: 2024
Founders: Sean McCarthy and Henry Ou
Recent funding: Series A $26M announced Mar 12, 2026
Logistics and supply chain operational automation
2024
IT System Custom Software Development
2,000,000
Pre-seed announced Oct 16, 2024 with participation from 10VC
6,000,000
Company site referenced a $6M raise in late 2024
26,000,000
Series A announced Mar 12, 2026 with participation from Gradient, Construct Capital, and 10VC
“Backed by venture investors including Theory Ventures (Series A lead), Gradient Ventures, Construct Capital, and 10VC”
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About BackOps
BackOps AI is transforming supply chain operations with agentic AI solutions that automate complex workflows, freeing operations teams to focus on what matters most. Headquartered in the San Francisco Bay Area with flexible remote-friendly options, we foster a culture of innovation, ownership, and measurable impact.
We’re hiring our first Product Marketing Lead to define how BackOps goes to market. This role will own positioning, messaging, and GTM strategy end-to-end—working directly with the founders to shape how we tell our story, reach customers, and drive growth.
This is a rare opportunity to build product marketing from the ground up at a fast-growing startup, with real ownership and impact from day one.
The Role
As Product Marketing Lead, you’ll sit at the intersection of product, sales, and customers. You’ll translate a complex, technical platform into clear, compelling narratives that resonate with enterprise supply chain and operations leaders—and turn those narratives into repeatable GTM motions that drive pipeline and adoption.
You’ll be both strategic and hands-on: defining the “why” and “who,” then rolling up your sleeves to execute.
What You’ll Do
What We’re Looking For
Why BackOps
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