About Youlify
Youlify is an AI revenue cycle management company, built by physicians for physicians. Shaped by our physician founder and built by AI experts with CPC and CPB oversight, our platform deeply understands medical billing, automating revenue cycle management (RCM) and delivering actionable insights for independent practices. We go beyond efficiency — helping doctors maximize revenue, reclaim time, and refocus on exceptional patient care.
Description
At Youlify, our mission is to transform the financial health of medical practices and healthcare systems with AI. We deliver end-to-end revenue cycle management (RCM) solutions. We help healthcare organizations increase revenue, reduce costs, and streamline operations by replacing outdated billing agencies with an AI-powered platform.
This is an incredibly exciting time to join Youlify as we scale rapidly, from serving individual medical groups to expanding to enterprise healthcare systems. Backed by top Silicon Valley investors, we are building the future of healthcare financial infrastructure.
Location
: Palo Alto Onsite
Employment
Type: Full-Time
Experience Level:
Mid-Senior level
About the Role
We’re looking for a PM who thrives in
complex, data-heavy, logic-driven environments
and who has previously worked on
early-stage product surfaces.
This role sits at the intersection of product, engineering, operations, and customer success but leans heavily toward
structured workflow design, operational mapping
, and 0→1 product definition.
You will work hands-on with customers to dissect multi-step workflows, model the underlying logic, and translate those insights into scalable AI agent capabilities. You’ll frequently start with ambiguity, unstructured processes, inconsistent logic, tribal knowledge, and design the first version of repeatable, automated workflows that become core product features.
What You’ll Do
- Act as the customer’s voice: Deeply understand customer workflows, logic, and needs in medical billing and healthcare operations.
- Translate needs into product: Convert customer requirements into clear product specs that guide engineering and expand Youlify’s AI Agent capabilities.
- Lead forward deployments: Drive successful onboarding and implementation of Youlify’s platform for new customers, ensuring rapid adoption and measurable impact.
- Bridge product and engineering: Collaborate with engineers to design, test, and deploy agentic workflows and automations tailored to customer use cases.
- Drive continuous improvement: Gather feedback from deployments to refine platform capabilities, improve usability, and identify new product opportunities.
Skills & Qualifications
Required:
- 5+ years in product, solutions engineering, forward deployment, implementation, or operations-heavy SaaS roles.
- Experience designing or managing
complex workflows, logic-based systems, or multi-step operational processes.
Preferred:
- Strong understanding of healthcare operations, medical billing, or RCM workflows.
- Experience in operationally heavy platforms (e.g., logistics, delivery, healthcare operations, or enterprise service delivery).
Why Join Us?
- Competitive salary & meaningful equity – Be part of an early stage team and share in the company’s success.
- Work on a mission-critical problem – Directly impact the lives of physicians and patients, and improve the broken U.S. healthcare payment system.
- Top-tier team– Work alongside world-class engineers, AI researchers, and healthcare experts.
- Startup culture with stability – Move fast and build innovative tech with the backing of top Silicon Valley investors.
- Great benefits plan - 100% employer-paid premium medical, dental, and vision coverage for employees
- Lunch/Dinner included – Enjoy daily company-provided meals at no cost, on-site employees only.
- Gym on site – Stay healthy and active with access to an on-site fitness center at no cost.
Equal Opportunity
- Youlify is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.
