This internship is ideal for a strong communicator who is customer-focused, highly organized, and eager to tackle challenging problems in fast-paced environments. You’ll support the team in driving product success; whether that means helping draft QA test plans, investigating user feedback to uncover root causes, or contributing to materials that improve how customers understand our products. You’ll gain hands-on experience turning incomplete or ambiguous information into clear, actionable next steps while learning how cross-functional teams collaborate to deliver results.

You will be involved in:

• Prioritizing features, building consensus, and coordinating product schedules with Senior Product Managers, design and engineering teammates to ship high-quality experiences.
• Discussing technical implementation details with engineers and making trade-offs to strike a balance between meeting customer needs and meeting deadlines.
• Communicating product plans, benefits, and results to all audiences - within teams, the company, our users, and the press.
• Prototyping and testing new features/products ideas
• Constantly analyzing feedback, whether from the Customer Happiness and Sales teams, or from analytics, beta programs, surveys, to gather user feedback and ideas for improvement.
• Serving as the voice of the customer within your team and representing your team to stakeholders.

Requirements

You are an ideal candidate for this role if you:

• Have an academic background, preferably in Engineering, Economics, Mathematical or Management Engineering
• Have an owner’s mindset and don’t think something is someone else's job
• Are comfortable with responsibility and take action with a high level of complexity and unpredictability
• Lead without authority and make stuff happen around you
• Are an exceptional communicator who can lead cross-functional collaborations from end to end to build consensus and manage expectations
• Have proven ability to work within teams of people with different backgrounds
• Are able to use second-order thinking to optimize internal tools to improve the user experience of the final client
• Are deeply passionate about designing, fixing, improving, and streamlining processes
• Are fluent in English

Some important details:

• Empatica operates in an international environment with presence in Europe, the US, and Korea. All work is conducted in English.
• We are operating a hybrid model where our employees choose whether to work from home or come to the office, however, please note that this position is not fully remote and in-person presence at the office is necessary.

Life at Empatica

You will join a fast-growing, international, and diverse team of 120+ talented people who care passionately about what we do and the difference we are making in the world. You’ll get the opportunity to work directly with colleagues across all levels of the organization, no matter their seniority, and learn from the people that built the business and our products.

If you jump on board, we can guarantee it won't be an easy ride, but it will be one of the most rewarding experiences in your career, one that will allow you to learn a lot, have true ownership of your work, and test your whole skillset on multiple projects which are helping thousands of people worldwide.

Read our blog post and find out some reasons .

Inclusion & Diversity

At Empatica we embrace diversity and inclusion. We have colleagues from 30 different countries, while more than 50% of our team is women (double the tech average!) We believe this makes Empatica a more exciting and stimulating place to work, and brings different points of view to the table while fostering a spirit of communication, collaboration, and care, where everyone’s opinion and thoughts matter.

Benefits

• 🧠 Multiple opportunities to be challenged and step up your career in a fast-growth company in one of the hottest areas of tech
• 💰 Competitive salary
• 🥗 Free healthy lunch every day
• 🧑‍🎓 Personal learning and development budget
• 👀 Much more…