About Plaud Inc. Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, loved by over 1,500,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next-generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think.

Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. With ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.

To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube

Why You Should Join Us Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.

• Plaud is a bootstrapped, skyrocketing, profitable company with a $250M revenue run rate achieved in just three years.
• Define the next-gen paradigm for human-AI interaction.
• Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
• Work with passionate teammates who value innovation, collaboration, and customer success.
• Grow your career in a culture that champions continuous learning and fast career development.
• Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.

What You Will Do

• Own the roadmap for CDP enablement and audience segmentation (events, traits, segments) to support targeting and personalization.
• Build scalable lifecycle messaging capabilities—standardizing workflows and guardrails in Klaviyo and enabling expansion to Push and future channels.
• Establish a practical A/B experimentation workflow (setup, metrics, readouts) to validate lifecycle improvements and product changes.
• Partner with Data, Engineering, Growth, and Operations to ship reusable platform capabilities, not one-off solutions.
• Improve reliability through monitoring, governance, and post-launch iteration based on real operational feedback.

Skills, Qualifications And Experience We Look For

• 3–7+ years of product management experience, including ownership of platform-like or B2B products with cross-team dependencies.
• Hands-on experience working with data foundations (instrumentation, event/metric definitions, segmentation, or data quality workflows).
• Experience building or operating lifecycle messaging/CRM (email/push) and understanding real-world channel constraints.
• Strong execution and communication: can align stakeholders, define requirements, and drive delivery end-to-end.
• Comfortable using metrics and experimentation thinking to guide prioritization and evaluate impact.

Preferred Qualifications

• Experience with CDP tooling (e.g., Segment, mParticle, Tealium) or building similar in-house capabilities.
• Familiarity with lifecycle orchestration platforms (Klaviyo, Braze, Iterable) and governance patterns (frequency caps, dedupe/suppression).
• Experience with experimentation platforms (Optimizely, LaunchDarkly Experiments, Eppo, Statsig, Amplitude Experiment) and analysis best practices.
• Built multi-channel engagement systems that balance speed with reliability and user trust.
• Comfortable leveraging AI tools to accelerate product work (analysis, spec drafting, iteration planning) in a modern tech environment.

What We Offer

• Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
• High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
• Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
• Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
• Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
• Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth. Medical insurance and WICA coverage for all full-time employees.