Customer & Application Focus

• Partner with application / solutions engineers to understand real deployments, constraints, and edge cases.
• Participate in customer calls, pilots, or on-site visits to gather product feedback and pain points.
• Help create internal and external documentation, workflows, and best-practice guides for new capabilities.

Quality & Process

• Maintain a high bar for product reliability and usability, especially for production environments.
• Contribute to improving our release process, test coverage, and feedback loops between customers, product, and engineering.
• Track and report key product metrics, bugs, and feature adoption where relevant.

Requirements

• Degree in Engineering, Computer Science, Mechatronics, or a related technical field (or equivalent experience).
• 1–4 years of experience in product, application, or engineering roles (e.g. product engineer, application engineer, solutions engineer, or similar).
• Strong technical problem-solving skills and ability to debug issues systematically.
• Comfortable working with software products (e.g. UIs, APIs, configurations) and understanding constraints from the dev team.
• Ability to communicate clearly with both technical (engineering) and non-technical (customers, sales, ops) stakeholders.
• Ownership mindset – you care about the outcome for the user, not just closing tickets.

Good to have

• Experience in robotics, industrial automation, or manufacturing (e.g. robot arms, PLCs, CNC, machine vision, etc.).
• Familiarity with robot path planning, 3D, CAD, or vision systems.
• Experience writing basic scripts (e.g. Python, C#, or similar) for tools, automation, or debugging.
• Prior experience in a startup or fast-moving product environment