
Mia Labs offers an AI-powered conversational platform for automotive dealerships to automate customer communications across sales, service, reception, and parts operations. Their flagship product, Mia, functions as a 24/7 AI employee that answers calls, schedules appointments, and manages inbound and outbound conversations. It integrates with existing dealership systems to check inventory, update CRMs, and notify staff across teams. The solution combines automotive retail expertise with AI technology and is delivered as a SaaS product for dealerships. Mia partners with Microsoft to secure data and supports scalable adoption across dealer networks.

Mia Labs offers an AI-powered conversational platform for automotive dealerships to automate customer communications across sales, service, reception, and parts operations. Their flagship product, Mia, functions as a 24/7 AI employee that answers calls, schedules appointments, and manages inbound and outbound conversations. It integrates with existing dealership systems to check inventory, update CRMs, and notify staff across teams. The solution combines automotive retail expertise with AI technology and is delivered as a SaaS product for dealerships. Mia partners with Microsoft to secure data and supports scalable adoption across dealer networks.
The Opportunity The $1.2T automotive industry is a pillar of American culture, representing nearly 5% of U.S. GDP and shaping how people live and move every day. At the center of this ecosystem are dealerships—trusted local businesses that help consumers navigate one of the most important purchases they make.
Today, the industry is at an inflection point. Consumers expect the same speed, personalization, and convenience they experience in modern digital-first industries. At the same time, tighter margins and rising costs are driving a need for operational efficiency beyond what traditional software can support. Together, these shifts create a powerful opportunity to reimagine how dealerships deliver seamless experiences and build lasting customer relationships.
Dealers who modernize how they communicate and operate will unlock efficiency, deepen loyalty, and win long-term relationships. It is time to upgrade automotive retail to the 21st century.
Mia Labs is an investor-backed startup on a mission to modernize dealership operations and transform the automotive consumer experience. Our AI agent, Mia, turns every call or inquiry into an opportunity, improving customer satisfaction and dealership performance through automation that feels human. We are trusted by some of the nation's largest dealership groups and are rapidly scaling our team, product offerings, and customer base.
We’re looking for a Product Engineer who’s passionate about AI, product thinking, and building technology that truly impacts users. At Mia, you’ll help shape the next generation of conversational AI that’s redefining how automotive dealerships engage with customers.
Who You Are You bridge engineering and product. You care about why something is built, not just how. You’re hands on, curious, and thrive in ambiguity. You want to join a fast-paced startup where ideas turn into products quickly.
What You’ll Do
What We Want You To Have
Nice to Have
Why Mia
Compensation
Our Commitment At Mia, we’re committed to a workplace where everyone is valued, included, and empowered to do their best work. Our strength comes from diverse experiences, perspectives, and skills, and we’re proud to be an equal opportunity employer.
Passionate about the role but don’t tick every box? We’d still love to hear from you, you might be exactly who we need.
Mia is an EVerify employer.