Continuous Improvement:

• Detailed Documentation: Maintain and update comprehensive documentation for all product updates, including user manuals, technical guides, and release notes. Ensure documentation is easily accessible and understandable by all stakeholders.
• Testing and Validation: Conduct thorough testing of updates and improvements to ensure they resolve identified issues without introducing new problems. Validate changes in a controlled environment before wider deployment.

Application on DEO:

• Customer Solutions: Collaborate with customers to develop and implement tailored dispensing solutions, ensuring compatibility with DEO (Design of Experiment) requirements.
• Customization and Testing: Adapt the dispensing system as needed, including trial phases to meet customer-specific demands and ensure seamless integration.

Customer Interaction and Training:

• User Training: Develop and provide training materials, workshops, and hands-on sessions to educate customers on product usage, new features, and best practices.
• Customer Relationship Management: Maintain strong relationships with key customers to ensure their needs are met and foster loyalty. Act as a liaison between customers and the development team to ensure clear communication of user needs and technical requirements.

Requirements:

• At least 2 years of relevant experience in roles such as product management, or product development is required.
• High familiarity with industrial equipment or relevant technologies, including mechanical & hardware engineering, software development, IT infrastructure, or other relevant technical areas.
• Ability to convey technical information clearly and concisely to both technical and non-technical audiences.
• Ability to develop and conduct training sessions for clients to enhance their understanding of products.
• At least Diploma in Automation / Robotics / Mechatronic Work

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM6,500.00 per month

Benefits:

• Cell phone reimbursement
• Free parking
• Health insurance
• Opportunities for promotion
• Professional development

Experience:

• product development: 1 year (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person