
incident.io is the all-in-one platform that simplifies incident management for engineering teams. It integrates on-call scheduling, incident response, and status pages, bringing everything you need to manage incidents into one place. Incidents become a collaborative effort, with engineers and business teams working together to reduce downtime, enhance customer satisfaction, and ensure compliance and risk management. Powered by AI and automation, and with quick setup and an intuitive design, incident.io helps your team respond more effectively from day one, guiding them through a consistent, customizable incident management process. incident.io enables 10,000+ responders at over 600 companies—including Netflix, Etsy, monday.com, Intercom, and Skyscanner—to streamline, resolve, and learn from every incident.

incident.io is the all-in-one platform that simplifies incident management for engineering teams. It integrates on-call scheduling, incident response, and status pages, bringing everything you need to manage incidents into one place. Incidents become a collaborative effort, with engineers and business teams working together to reduce downtime, enhance customer satisfaction, and ensure compliance and risk management. Powered by AI and automation, and with quick setup and an intuitive design, incident.io helps your team respond more effectively from day one, guiding them through a consistent, customizable incident management process. incident.io enables 10,000+ responders at over 600 companies—including Netflix, Etsy, monday.com, Intercom, and Skyscanner—to streamline, resolve, and learn from every incident.
What they do: AI-forward incident management platform for on-call, response, status pages and workflows
Founded: 2021
Founders: Stephen Whitworth, Pete Hamilton, Chris Evans
Customers: Used by teams at 600+ companies and 10,000+ responders (examples: Netflix, Etsy, monday.com, Intercom, Skyscanner)
Funding (disclosed): $96M+ across seed, Series A and Series B
| Company |
|---|
Incident management and on-call coordination for engineering/IT teams
2021
Software Development
$4.7M
Seed reported Sept 29, 2021; Index Ventures and Point Nine among investors
$28.7M
Series A reported July 13, 2022
$62M
Series B announced April 10, 2025
“Index Ventures and Insight Partners as major backers; additional participation from Point Nine and other angels”
About incident.io
incident.io is the leading all-in-one platform for incident management. From small bugs to major outages, incident.io helps teams respond fast, reduce downtime, and improve every time something goes wrong.
Since launching in 2021, we’ve helped 800 companies—including Netflix, Airbnb and Block—resolve over 250,000 incidents. Every month, more than 30,000 responders across Engineering, Product and Support use incident.io to fix things faster.
We’re a small team that cares deeply about pragmatism, quality, magic, and pace. We've raised $100M from Index Ventures, Insight Partners and Point Nine, alongside many angel investors who are founders and executives of world-class compani es.
The Team
Our Engineers know the drill - they've been paged at 3am. They're on a mission to transform those wee-hour wake-up calls into a smoother, more manageable experience for engineering teams everywhere. In fact, they're some of our product's biggest fans and users. What really sets them apart? Their unwavering commitment to our customers.
Whether they're concocting a feature that will bring a smile to your face, or diving into a feature request that will make your day a little bit easier, they're always ready to pull out all the stops.
The primary development stack includes Go, Typescript with React, and Postgres, with deployment on Google Cloud Platform using GKE and Cloud SQL. The infrastructure is managed via Terraform and utilises BigQuery, PubSub, and Cloud Storage. Monitoring and logging are handled by Sentry, Grafana + Prometheus, and Kibana, with CircleCI for automated testing and deployment.
What you’ll be doing
What experience you need to be successful
Our tech stack
What we offer:
We’re building a place where great people can do their best work—and that means looking after you and your family with benefits that support health and personal growth.